Location.com logo
Brand Certified

Chick-fil-A

4.2
(883 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Richmond Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Chick-fil-A
11800 W Broad St Ste 1008, Richmond, VA
23233, United States

Hours

Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday10:00 AM - 8:30 PM
Saturday10:00 AM - 8:30 PM
SundayClosed
7/4/202610:00 AM - 8:30 PM
9/7/202611:00 AM - 8:00 PM
11/26/202611:00 AM - 8:00 PM
11/27/202610:00 AM - 8:30 PM
12/24/202611:00 AM - 8:00 PM
12/25/202610:00 AM - 8:30 PM
12/31/202611:00 AM - 8:00 PM
1/1/202710:00 AM - 8:30 PM

Reviews

4.2
883 reviews
5 stars
535
4 stars
185
3 stars
57
2 stars
41
1 star
65
  • M1
    Marcus #1
    3 days ago
    2.0
    They are very very slow here, only one register open inside almost always, unsweetened tea I got tasted horrible, then it took them probably 10 minutes to come see what was wrong as I stood cup in hand asking for something else. This location is really convenient for me but it is probably the most inefficient location I have ever been to. They really need to work on a few things. The staff are at least very nice but need to pay better attention
  • RB
    Ramez Boules
    May 16, 2026
    5.0
    I always have a great experience at this place. The team is always friendly, welcoming, and fast with the service. My food is consistently fresh and the restaurant is always clean and organized. They really make customers feel appreciated every time. Definitely one of my favorite places to eat!
  • RJ
    ROBERT JIM
    Apr 24, 2026
    1.0
    just got my order and fries are Raw. Do not order delivery !!
  • KG
    kelly gonzalez
    Apr 18, 2026
    1.0
    I orderd a spicy Delux and thay didint give me the right one
  • CW
    Chris W.
    Apr 14, 2026
    5.0
    Chick - fil - A Short Pump Town Center is the best of the best and always have a 5 star experience when I dine in… Extremely friendly knowledgeable go the extra mile to satisfy your dining needs… John makes sure things are always running smoothly and goes out of his way to make sure you are satisfied someone you definitely want to work with along with the other managers and staff…Be sure to stop in soon when you come out to shop.. All the best Chris W..

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: