Brand Certified
Chick-fil-A
4.2(883 reviews)
Certified by Chick-fil-A • May 24, 2026
Business Details
11800 W Broad St Ste 1008, Richmond, VA
23233, United States
Certified by Chick-fil-A • May 24, 2026
(804) 307-2742
Certified by Chick-fil-A • May 24, 2026
https://www.chick-fil-a.com/locations/va/short-pump-town-center?utm_source=yext&utm_medium=link
Certified by Chick-fil-A • May 24, 2026
About
Certified by Chick-fil-A • May 24, 2026
Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Richmond Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Certified by Chick-fil-A • May 24, 2026
Hours
Certified by Chick-fil-A • May 24, 2026
Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday10:00 AM - 8:30 PM
Saturday10:00 AM - 8:30 PM
SundayClosed
7/4/202610:00 AM - 8:30 PM
9/7/202611:00 AM - 8:00 PM
11/26/202611:00 AM - 8:00 PM
11/27/202610:00 AM - 8:30 PM
12/24/202611:00 AM - 8:00 PM
12/25/202610:00 AM - 8:30 PM
12/31/202611:00 AM - 8:00 PM
1/1/202710:00 AM - 8:30 PM
Reviews
4.2
883 reviews
5 stars
535
4 stars
185
3 stars
57
2 stars
41
1 star
65
- M1Marcus #13 days ago2.0They are very very slow here, only one register open inside almost always, unsweetened tea I got tasted horrible, then it took them probably 10 minutes to come see what was wrong as I stood cup in hand asking for something else. This location is really convenient for me but it is probably the most inefficient location I have ever been to. They really need to work on a few things. The staff are at least very nice but need to pay better attention
- RBRamez BoulesMay 16, 20265.0I always have a great experience at this place. The team is always friendly, welcoming, and fast with the service. My food is consistently fresh and the restaurant is always clean and organized. They really make customers feel appreciated every time. Definitely one of my favorite places to eat!
- RJROBERT JIMApr 24, 20261.0just got my order and fries are Raw. Do not order delivery !!
- KGkelly gonzalezApr 18, 20261.0I orderd a spicy Delux and thay didint give me the right one
- CWChris W.Apr 14, 20265.0Chick - fil - A Short Pump Town Center is the best of the best and always have a 5 star experience when I dine in… Extremely friendly knowledgeable go the extra mile to satisfy your dining needs… John makes sure things are always running smoothly and goes out of his way to make sure you are satisfied someone you definitely want to work with along with the other managers and staff…Be sure to stop in soon when you come out to shop.. All the best Chris W..
Frequently Asked Questions About Chick-fil-A
What time does Chick-fil-A open and close?
Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.
Does Chick-fil-A offer curbside pickup?
Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.
Can I order Chick-fil-A delivery near me?
Chick-fil-A offers delivery through the Chick-fil-A App and select delivery partners like DoorDash, Uber Eats, and Grubhub. Availability may vary by location.
How do I place a Chick-fil-A catering order?
You can place catering orders online at cfa.com/catering or through the Chick-fil-A App. Options include party trays, boxed meals, and beverages—perfect for meetings or events.
What’s on the Chick-fil-A breakfast menu?
Popular Chick-fil-A breakfast items include the Chicken Biscuit, Hash Brown Scramble Bowl, Chick-n-Minis™, and coffee. Breakfast is typically served until 10:30 AM.
Does Chick-fil-A have vegetarian or gluten-free options?
Yes. Chick-fil-A offers several options including the Market Salad, Waffle Fries®, and fruit cups. Gluten-free buns are also available upon request.
How can I find a Chick-fil-A near me?
Search “Chick-fil-A near me” on Google or use the Chick-fil-A App or website to find your closest location, check hours, and explore the menu.
Can I customize my Chick-fil-A order?
Absolutely. Use the Chick-fil-A App or website to customize sandwiches, salads, and meals to your preferences, including sauces, toppings, and sides.
Does Chick-fil-A have family meals or group options?
Yes. Chick-fil-A offers family-style meals and catering trays that are perfect for sharing at gatherings, parties, or work lunches.
Is the Chick-fil-A app worth downloading?
Yes! The Chick-fil-A App lets you order ahead, earn rewards, track past orders, and get exclusive offers. It’s the easiest way to enjoy Chick-fil-A fast and fresh.
What are the opening hours of Chick-fil-A in Richmond, VA?
Chick-fil-A in Richmond is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 8:30 PM, and is closed on Sunday.
Does this Chick-fil-A location accept reservations?
No, this Chick-fil-A location does not accept reservations.
What dining options are available at this Chick-fil-A?
The Richmond Chick-fil-A offers dine-in, takeout, curbside pickup, and delivery services.
Is drive-through service available at this Chick-fil-A location?
No, the drive-through service is currently closed at this location.
Can I order Chick-fil-A delivery online?
Yes, you can order delivery through the Chick-fil-A website or app using the provided delivery link.
What payment methods are accepted at this Chick-fil-A?
They accept American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, and Visa.
Are there any nearby shopping stores customers can visit around Chick-fil-A?
Yes, there are several nearby shopping stores including H&M, Zumiez, and Bath & Body Works where you can shop before or after your meal.
What nearby dining options are available close to Chick-fil-A?
Nearby restaurants include Tara Thai for Thai cuisine, Casa del Barco for Mexican food and drinks, and Rock Bottom Restaurant & Brewery offering barbecue and brews.
Are there any nearby stores for fashion accessories near Chick-fil-A?
Yes, nearby stores such as Claire's, Free People, and Anthropologie offer fashion accessories and clothing options.
What is the contact information for this Chick-fil-A location?
You can contact Chick-fil-A Richmond at +1 804-307-2742 or email them at 01635@chick-fil-a.com.
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