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Chick-fil-A

4.4
(3,025 reviews)

Business Details

9100 W Broad St, Richmond, VA
23294, United States
(804) 273-0435

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Richmond Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the Honey Pepper Pimento Sandwich or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Chick-fil-A
9100 W Broad St, Richmond, VA
23294, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
SundayClosed
7/4/20266:00 AM - 10:00 PM
9/7/20266:00 AM - 10:00 PM
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 10:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM

Menu

1 menu · 75 items

Explore offerings from Chick-fil-A on 9100 W Broad St in Richmond, with popular breakfast, meals, entrées, and sides available at this location.

Chick-fil-A Menu

75 items

Reviews

4.4
3,025 reviews
5 stars
2,058
4 stars
518
3 stars
182
2 stars
107
1 star
160
  • MB
    Melisa Boudreaux
    Jun 18, 2026
    1.0
    Ordered for delivery food arrived cold and dry like it was old and missing sauces
  • MM
    MsKitty
    Jun 10, 2026
    5.0
    Just extremely tight space inside. Good luck getting a refill, the register is always busy.
  • GN
    Grace Novak
    Jun 9, 2026
    3.0
    They didn't include the correct, explicitly asked for salad dressings. We ordered 4 salads. And the Large fry we ordered was only half-full of almost cold fries.
  • CJ
    chance johnson
    Jun 3, 2026
    1.0
    The worse food I've ever received at a chick fil A ever in my life chicken sandwiches came to the table cold,not fresh,if I could give 0 stars I would have,no excuses because it was only six customers in here at 7:20 pm Wednesday May 3, 2026. A $28.09 waste of money and time
  • PP
    Puddles
    Jun 2, 2026
    1.0
    I can see why there aren’t many cars there ordering food. Mostly every location I been to had a lot of customers, but always keeps the flow of traffic going. But this particular location is by far one of the worst locations I been to. Upon arriving to the drive thru, there are one employee in each lane, but when I pull up, the employee in my lane, decides to walk away. I sat there for a minute as the other employee in the other lane (with no cars on her side btw) did nothing. The man decides to come back and didn’t say a greeting, just “what can I get you?”… I then proceeded to say my ordered and specified large meal. Didn’t even say “my pleasure”… Once that was completed I pulled around and there was an issue already with a customer prior to me. Already another red flag. Fast forward about 7 minutes later, I get my food, but my drink was the wrong size. I was given the medium size. When I grabbed one of slide attention she looked at me like I was an inconvenience. I told her that I ordered a large not a medium. She took the cup back and corrected it, I said thank you and she said nothing… unbelievable. I see exactly why they don’t have customer often compared to other locations. I don’t recommend going here especially families. BE PREPARED FOR MISTAKES EVEN AFTER YOU REPEAT YOURSELF!!!!

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified June 21, 2026Yext Knowledge Graph
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