A breakfast portion of our famous boneless breast of chicken, seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil and served on a buttermilk biscuit baked fresh at each Restaurant.
Brand Certified
Chick-fil-A
4.2(2,461 reviews)
Certified by Chick-fil-A • Aug 16, 2026
Business Details
3380 Pump Rd, Richmond, VA
23233, United States
Certified by Chick-fil-A • Aug 16, 2026
(804) 364-0200
Certified by Chick-fil-A • Aug 16, 2026
https://www.chick-fil-a.com/locations/va/short-pump-crossing?utm_source=yext&utm_medium=link
Certified by Chick-fil-A • Aug 16, 2026
About
Certified by Chick-fil-A • Aug 16, 2026
Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Richmond Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the Honey Pepper Pimento Sandwich or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Chick-fil-A • Aug 16, 2026
Hours
Certified by Chick-fil-A • Aug 16, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
SundayClosed
9/7/20266:00 AM - 10:00 PM
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 10:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM
Menu
1 menu · 73 items
Explore offerings from Chick-fil-A on 3380 Pump Rd in Richmond, with popular breakfast, entrées, salads, and sides available at this location.
Chick-fil-A Menu
73 items
Breakfast
Not all items may be available at this Restaurant.
Bite-sized Chick-fil-A® Nuggets nestled in warm, mini yeast rolls that are lightly brushed with a honey butter spread.
A breakfast portion of grilled chicken with a hint of citrus, served on a toasted multigrain English muffin with egg whites and American cheese.
A hearty morning meal of sliced Chick-fil-A Nuggets, crispy Hash Browns, scrambled eggs and a blend of Monterey Jack and Cheddar cheeses. Made fresh each morning. Rolled in a warm flour tortilla. Served with Jalapeño Salsa.
A hearty morning meal of sliced Chick-fil-A® Nuggets, crispy Hash Browns, scrambled eggs and a blend of Monterey Jack and Cheddar cheeses. Made fresh each morning and served in a bowl. Served with Jalapeño Salsa.
Our bacon, egg and cheese biscuit is made with delicious strips of smoked applewood bacon along with folded egg and cheese served on a freshly baked buttermilk biscuit.
A tasty pork sausage patty along with a folded egg and cheese served on a freshly baked buttermilk biscuit.
Delicious strips of smoked applewood bacon, folded egg and American cheese served on a toasted classic English Muffin.
Savory pork sausage, freshly prepared eggs and American cheese served on a toasted classic English Muffin.
A breakfast portion of our famous boneless breast of chicken, seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil and served on a buttermilk biscuit baked fresh at each Restaurant.
Bite-sized Chick-fil-A® Nuggets nestled in warm, mini yeast rolls that are lightly brushed with a honey butter spread.
A breakfast portion of grilled chicken with a hint of citrus, served on a toasted classic English Muffin with egg whites and American cheese.
A hearty morning meal of sliced Chick-fil-A Nuggets, crispy Hash Browns, scrambled eggs and a blend of Monterey Jack and Cheddar cheeses. Made fresh each morning. Rolled in a warm flour tortilla. Served with Jalapeño Salsa.
A hearty morning meal of scrambled eggs and a blend of Monterey Jack and Cheddar cheeses. Made fresh each morning and served in a bowl. Served with Jalapeño Salsa.
Our bacon, egg and cheese biscuit is made with delicious strips of smoked applewood bacon along with folded egg and cheese served on a freshly baked buttermilk biscuit.
A tasty pork sausage patty along with a folded egg and cheese served on a freshly baked buttermilk biscuit.
Delicious bacon and a folded egg, served on an english muffin.
Savory pork sausage, freshly prepared eggs and American cheese served on a toasted multigrain English muffin.
Buttery Biscuit
A delicious buttermilk biscuit baked fresh at each Restaurant.
English Muffin
A toasted classic English Muffin.
Crispy potato medallions cooked in canola oil.
A nutritious fruit mix made with chopped pieces of red and green apples, mandarin orange segments, fresh strawberry slices, and blueberries, served chilled. Prepared fresh daily.
A creamy, organic vanilla bean parfait made with fresh berries and your choice of toppings.
Entrées
Not all items may be available at this Restaurant.
A boneless breast of chicken seasoned to perfection, freshly breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttery bun with dill pickle chips. Also available on a multigrain bun.
A boneless breast of chicken seasoned to perfection, freshly breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttery bun with dill pickle chips, green leaf lettuce, and tomato. Also available on a multigrain bun.
A boneless breast of chicken seasoned with a spicy blend of peppers, freshly breaded, cooked in 100% refined peanut oil and served on a toasted, buttery bun with dill pickle chips. Also available on a multigrain bun.
A boneless breast of chicken seasoned with a spicy blend of peppers, freshly breaded, cooked in 100% refined peanut oil and served on a toasted, buttery bun with dill pickle chips, green leaf lettuce, tomato and Pepper Jack Cheese. Also available on a multigrain bun.
A lemon-herb marinated boneless breast of chicken, grilled for a tender and juicy backyard-smoky taste, served on a toasted multigrain bun with green leaf lettuce and tomato. The grilled chicken sandwich pairs well with Honey Roasted BBQ sauce.
A lemon-herb marinated boneless breast of chicken, grilled for a tender and juicy backyard-smokey taste, served on a toasted multigrain brioche bun with Colby Jack cheese, applewood smoked bacon, green leaf lettuce and tomato. Pairs well with Honey Roasted BBQ Sauce.
Bite-sized pieces of boneless chicken breast, seasoned to perfection, freshly-breaded and pressure cooked in 100% refined peanut oil. Available with choice of dipping sauce.
Bite-sized pieces of freshly marinated boneless breast of chicken, grilled for a tender and juicy backyard-smoky taste. Available with guest's choice of dipping sauce.
Made from the most tender part of the chicken breast, our Chick-n-Strips® are marinated in special seasonings, freshly breaded and pressure cooked to perfection in 100% refined peanut oil.
Sliced grilled chicken breast nestled in a fresh mix of green leaf lettuce with a blend of shredded Monterey Jack and Cheddar cheeses, tightly rolled in a flaxseed flatbread. Made fresh daily. Pairs well with Avocado Lime Ranch dressing.
Filets
A boneless breast of chicken seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil.
Salads
Not all items may be available at this Restaurant.
Chick-fil-A® Nuggets, freshly breaded and pressure-cooked, sliced and served hot on a fresh bed of mixed greens, topped with roasted corn kernels, a blend of shredded Monterey Jack and Cheddar cheeses, crumbled bacon, sliced hard-boiled egg and grape tomatoes. Prepared fresh daily. Served with Charred Tomato and Crispy Red Bell Peppers. Pairs well with Avocado Lime Ranch dressing.
Slices of grilled spicy chicken breast served on a fresh bed of mixed greens, topped with grape tomatoes, a blend of Monterey Jack and Cheddar cheeses, and a zesty combination of poblano chiles, red bell peppers, roasted corn and black beans. Made fresh daily. Served with Seasoned Tortilla Strips, Chili Lime Pepitas, Creamy Salsa dressing or 2 packets of Jalapeño Salsa for an option with fewer calories (or guest’s choice of dressing).
Sliced grilled chicken breast served on a fresh bed of mixed greens, topped with crumbled blue cheese and a mix of red and green apples, strawberries and blueberries. Prepared fresh daily. Served with Harvest Nut Granola and Roasted Almonds. Pairs well with Zesty Apple Cider Vinaigrette.
Sides
Not all items may be available at this Restaurant.
Waffle-cut potatoes cooked in canola oil until crispy outside and tender inside. Sprinkled with Sea Salt.
A nutritious fruit mix made with chopped pieces of red and green apples, mandarin orange segments, fresh strawberry slices, and blueberries, served chilled. Prepared fresh daily.
A fresh bed of mixed greens, topped with a blend of shredded Monterey Jack and Cheddar cheeses and grape tomatoes. Made fresh daily. Served with Charred Tomato, Crispy Red Bell Peppers and guest's choice of dressing.
A classic macaroni and cheese recipe featuring a special blend of cheeses including Parmesan, Cheddar, and Romano. Baked in-restaurant to form a crispy top layer of baked cheese.
Shredded Chick-fil-A® chicken breast, chopped carrots and celery with egg noodles in a hearty broth. Served with Saltine crackers.
A blend of Curly Kale and Green Cabbage tossed with an Apple Cider and Dijon Mustard vinaigrette, all topped off with salted, crunchy Roasted Almonds.
A creamy, organic vanilla bean parfait made with fresh berries and your choice of toppings.
Kid's Meals
Not all items may be available at this Restaurant.
Includes a 5-count of Chick-fil-A® Nuggets, a choice of a small Side Item (Buddy Fruits® Apple Sauce, Mac & Cheese, Chick-fil-A Waffle Potato Fries®, or Fruit Cup), a kid’s size drink and a prize.
Includes a 2-count of Chick-fil-A Chick-n-Strips®, a choice of a small Side Item (Buddy Fruits® Apple Sauce, Mac & Cheese, Chick-fil-A Waffle Potato Fries®, or Fruit Cup), a kid’s size drink and a prize.
Includes a 5-count of Chick-fil-A® Grilled Nuggets, a choice of a small Side Item (Buddy Fruits® Apple Sauce, Mac & Cheese, Chick-fil-A Waffle Potato Fries®, or Fruit Cup), a kid’s size drink and a prize.
Meals
Not all items may be available at this Restaurant.
A boneless breast of chicken seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil.
A boneless breast of chicken seasoned to perfection, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips, Green Leaf lettuce, tomato and American cheese. Gluten-free bun or multigrain bun also available at an additional cost.
A boneless breast of chicken seasoned with a spicy blend of peppers, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips. Gluten-free bun or multigrain bun also available at an additional cost.
A boneless breast of chicken seasoned with a spicy blend of peppers, hand-breaded, pressure cooked in 100% refined peanut oil and served on a toasted, buttered bun with dill pickle chips, Green Leaf lettuce, tomato and Pepper Jack Cheese. Gluten-free bun or multigrain bun also available at an additional cost.
A lemon-herb marinated boneless breast of chicken, grilled for a tender and juicy backyard-smokey taste, served on a toasted Multigrain Brioche bun with Green Leaf lettuce and tomato. Served with Honey Roasted BBQ Sauce.
A lemon-herb marinated boneless breast of chicken, grilled for a tender and juicy backyard-smokey taste, served on a toasted Multigrain Brioche bun with Colby-Jack cheese, applewood smoked bacon, Green Leaf lettuce and tomato. Served with Honey Roasted BBQ
Bite-sized pieces of tender all breast meat chicken, seasoned to perfection, hand-breaded and pressure cooked in 100% refined peanut oil. Available in 8-count, 12-count, or 30-count entrées with choice of dipping sauce.
Bite-sized pieces of freshly marinated boneless breast of chicken, grilled for a tender and juicy backyard-smoky taste. Available with guest's choice of dipping sauce.
Boneless chicken tenders marinated in special seasonings, freshly-breaded and pressure cooked in 100% refined peanut oil. Available in 3-count or 4-count entrees with choice of dipping sauce.
Sliced grilled chicken breast, nestled in a fresh mix of Green Leaf lettuce, petite red and green lettuce, and shredded green cabbage with a blend of shredded Monterey Jack and Cheddar cheeses, tightly rolled in a flaxseed flour flat bread. Made fresh daily. Served with Avocado Lime Ranch dressing (or guest’s choice of dressing).
Treats
Not all items may be available at this Restaurant.
This refreshing treat is a hand-spun combination of Chick-fil-A® Lemonade (or Diet Lemonade) and our signature Icedream® dessert.
A hand-spun treat that combines a custom blend of cold-brewed coffee with our signature Icedream® dessert.
Our creamy Vanilla Milkshakes are hand-spun the old-fashioned way each time and feature delicious Chick-fil-A Icedream® dessert, topped with whipped cream and a cherry (except when served via delivery).
Our creamy Milkshakes are hand-spun the old-fashioned way each time and feature delicious Chick-fil-A Icedream® dessert topped off with whipped cream and one crucial cherry.
Our creamy Chocolate Milkshakes are hand-spun the old-fashioned way each time and feature delicious Chick-fil-A Icedream® dessert, topped with whipped cream and a cherry (except when served via delivery).
Our creamy Strawberry Milkshakes are hand-spun the old-fashioned way each time and feature delicious Chick-fil-A Icedream® dessert, topped with whipped cream and a cherry (except when served via delivery).
Baked each day in our Restaurants, these cookies have both semi-sweet dark and milk chocolate chunks, along with wholesome oats for an old-fashioned touch.
Beverages
Not all items may be available at this Restaurant.
Classic lemonade using three simple ingredients: real lemon juice—not from concentrate, cane sugar, and water.
Classic lemonade using three simple ingredients: real lemon juice—not from concentrate, Splenda® Sweetener, and water.
Freshly-brewed each day from a blend of tea leaves. Available sweetened with real cane sugar.
Freshly-brewed each day from a blend of tea leaves. Available unsweetened.
Handcrafted with a custom blend of cold-brewed coffee and 2% milk and served over ice. Our coffee beans are sourced by THRIVE Farmers, a farmer-direct coffee company that enriches the lives and communities of those who grow it. Available all day.
Fountain beverage. A product of The Coca-Cola Company.
Fountain beverage. Product of Keurig Dr Pepper, Inc.
Our specialty grade, farmer-direct coffee is a custom blend made from arabica beans grown at high altitudes. With tasting notes of smooth caramel and a nutty finish, our proprietary blend is created to be delicious on its own or to accommodate any cream and sugar preferences. Chick-fil-A Coffee is uniquely crafted to pair with our menu and is sourced by THRIVE Farmers®, a farmer-direct coffee company that enriches the lives and communities of those who grow it. Available all day.
Gallon beverage filled with your choice of tea or lemonade
Reviews
4.2
2,461 reviews
5 stars
1,588
4 stars
415
3 stars
147
2 stars
104
1 star
207
- IPInstant Photo4 days ago1.0What on earth did you guys change here?! I’ve been ordering in the second lane forever, and suddenly there’s some tiny sign before the entrance? Are you serious?! If you decided to change your drive-thru rules, make it obvious! Put up a HUGE sign so people actually see it. Why should customers pay for your poor navigation with their own time? If a customer ends up in the wrong lane because of your bad signage, the absolute least you can do is take the order, explain the new system, and apologize. Instead, I waited in line, pulled up, and sat there for 8 minutes just to be told, "We don't take orders here, go drive around." So to "fix" YOUR mistake, I had to stuck behind cars waiting for their food, only to queue up in a second line from scratch. I wasted 15–20 minutes! When I brought this up to the manager, all I got was a careless, "Drive around and get back in line." Unbelievable. I gave up, left, and went to McDonald's. Terrible customer service and a complete lack of respect for people's time. The food might be good, but with an attitude like this, I am NEVER coming back to this location.
- BBBEST BED4 days ago1.0What kind of ridiculous system is this?! There’s some sign before the entrance—are you serious? I’ve always ordered in the second lane here without any issues. If you changed something, do it right! Why should I have to suffer because of your poor communication? Put up a huge, clear sign if things have changed! If this mistake happened, it’s not my fault—it means your information and signage are terrible. So take my order and explain the new rules politely instead of sending me away to drive all the way around! I already waited in line, pulled up, and spent another 8 minutes just waiting for someone to come over. When an employee finally showed up, they told me, "No, we don't take orders here." I explained that I was already there and had been waiting, but no! To loop around, I had to wait behind all the cars picking up their food, only to get into a brand new line and wait all over again. I wasted 15–20 minutes for nothing. I spoke to the manager, and he just said, "Drive around and get back in line." Are you serious?! I left and went to McDonald's. I will NEVER come back to this location again. Horrible attitude and customer service. Sure, the food is good, but treating customers like this is way too much. Extremely disappointed.
- DLDaniil Liashenko4 days ago1.0What kind of ridiculous system is this?! I already waited in line, then pulled up and waited another 8 minutes just for someone to come over. When an employee finally showed up, they told me, 'No, we don't take orders here'! I said, 'I'm already here and I've been waiting all this time, please just take my order.' But no! Turns out I had to loop around. But to do that, I had to wait behind the cars picking up their food, only to get into a brand new line and wait all over again! I wasted 15 to 20 minutes for nothing. I expressed my frustration to the manager, and he just said, 'Drive around and get back in line.' Are you serious?! I left and went to McDonald's instead. To hell with your cafe! Horrible customer service. Sure, the food is good, but treating customers like this is way too much. Extremely disappointed.
- TRT Riviet4 days ago2.0Second visit at chick fil a today that hasn’t placed my complete order in the bag or missing utensils. Mac and cheese but no fork and no Brownie and breakfast at Tuckernuck location thank goodness I checked the bag no straw or napkins was in there
- CMChellby MatthewsAug 2, 20265.0There is no wonder why Chick-fil-A is so popular & packed. No matter what, every single employee you come into contact with has a warm, big and friendly smile. You feel as if they are genuinely happy to see you and appreciate your business which today, is hard to come by. Most fast food and/or restaurants, treat customers like burdens. It's mostly attitude, slow response times and just downright nasty. Chick-fil-A always is SPOT ON! EVERY. SINGLE. TIME. They have NEVER gotten my order wrong. Never forgot to put any of my order into the bag. Never treated me with anything other than friendly respect. That is why Chick-fil-A is and will remain at the tippity top of the food chain! #eatmorechikin 🐄🐮
Frequently Asked Questions About Chick-fil-A
What time does Chick-fil-A open and close?
Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.
Does Chick-fil-A offer curbside pickup?
Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.
Can I order Chick-fil-A delivery near me?
Chick-fil-A offers delivery through the Chick-fil-A App and select delivery partners like DoorDash, Uber Eats, and Grubhub. Availability may vary by location.
How do I place a Chick-fil-A catering order?
You can place catering orders online at cfa.com/catering or through the Chick-fil-A App. Options include party trays, boxed meals, and beverages—perfect for meetings or events.
What’s on the Chick-fil-A breakfast menu?
Popular Chick-fil-A breakfast items include the Chicken Biscuit, Hash Brown Scramble Bowl, Chick-n-Minis™, and coffee. Breakfast is typically served until 10:30 AM.
Does Chick-fil-A have vegetarian or gluten-free options?
Yes. Chick-fil-A offers several options including the Market Salad, Waffle Fries®, and fruit cups. Gluten-free buns are also available upon request.
How can I find a Chick-fil-A near me?
Search “Chick-fil-A near me” on Google or use the Chick-fil-A App or website to find your closest location, check hours, and explore the menu.
Can I customize my Chick-fil-A order?
Absolutely. Use the Chick-fil-A App or website to customize sandwiches, salads, and meals to your preferences, including sauces, toppings, and sides.
Does Chick-fil-A have family meals or group options?
Yes. Chick-fil-A offers family-style meals and catering trays that are perfect for sharing at gatherings, parties, or work lunches.
Is the Chick-fil-A app worth downloading?
Yes! The Chick-fil-A App lets you order ahead, earn rewards, track past orders, and get exclusive offers. It’s the easiest way to enjoy Chick-fil-A fast and fresh.
What are the regular operating hours of Chick-fil-A in Richmond?
Chick-fil-A in Richmond is open Monday through Saturday from 6:00 AM to 10:00 PM and is closed on Sundays.
Does Chick-fil-A accept reservations?
No, Chick-fil-A does not accept reservations.
What dining options are available at this Chick-fil-A location?
Chick-fil-A offers dine-in, takeout, curbside pickup, delivery, and drive-thru services.
What are Chick-fil-A's holiday hours?
On holidays like Nov 27 and Dec 25, Chick-fil-A is closed. On Dec 24 and Dec 31, it's open from 6:00 AM to 4:00 PM. On Jan 1, it operates from 10:30 AM to 4:00 PM.
Does Chick-fil-A provide delivery and how can I order?
Yes, delivery is available daily from 6:00 AM to 10:00 PM except Sundays. Orders can be placed at https://order.chick-fil-a.com/delivery/address?utm_campaign=GM_NAT_mobile-ordering_none_mar_25&utm_source=google&utm_medium=web
Can I place a catering order for events at Chick-fil-A in Richmond?
Yes, catering orders can be placed online at cfa.com/catering or through the Chick-fil-A App offering party trays, boxed meals, and beverages.
Is curbside pickup available at Chick-fil-A?
Yes, curbside pickup is available by ordering through the Chick-fil-A App and selecting "Curbside Pickup" at checkout.
Are there nearby places I can visit before or after dining at Chick-fil-A?
Yes, nearby places include O’Shady’s Pub and Parlor for an Irish pub experience, Short Pump Elementary School for families with children, and The Wine Whisperer to enjoy wines and a bar atmosphere.
How can nearby banks or ATMs help me when visiting Chick-fil-A?
Nearby ATMs like Truist - ATM and banks such as Truist and BB&T provide convenient access to cash and banking services when visiting Chick-fil-A.
Are there other dining options close to Chick-fil-A in Richmond?
Yes, other nearby restaurants include ZENSHI Handcrafted Sushi for sushi lovers, Rusty Taco for Mexican cuisine, and Metro Diner for breakfast and brunch.
Brand Certified Facts from Chick-fil-A
This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: