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Chick-fil-A

4.4
(2,751 reviews)

Business Details

4920 W Broad St, Richmond, VA
23230, United States
(804) 662-5662

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Richmond Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the Honey Pepper Pimento Sandwich or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
4920 W Broad St, Richmond, VA
23230, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
7/4/20266:30 AM - 10:00 PM
9/7/20266:30 AM - 10:00 PM
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Menu

1 menu · 75 items

Explore offerings from Chick-fil-A on 4920 W Broad St in Richmond, with popular breakfast, meals, entrées, and sides available at this location.

Chick-fil-A Menu

75 items

Reviews

4.4
2,751 reviews
5 stars
1,917
4 stars
436
3 stars
153
2 stars
68
1 star
177
  • CP
    cynthia price
    5 days ago
    5.0
    Fast pace food good
  • NM
    NyEisha Moon
    5 days ago
    1.0
    This is the worst Chick-fil-A I've ever been to. This is not my first bad experience. I order a spicy chicken biscuit this morning that was cold as ice and the patty was as small as a chicken nugget. I had no time to return to the store and ask for a fresh one. 2 bites in and I immediately threw up. I eat Chick-fil-A at least 2 to 3 times a week as it has been my pregnant craving thus far but after 2 bad experience at this location I think I'm done for good. This is the location closet to my home but I think Im done with Chick-fil-A.
  • CK
    Chloe Knecht
    Jun 16, 2026
    4.0
    The drive thru is a hastle but the service and food was great. They got it all correct. And when the traffic piled up an employee came out and directed it, so the drive thru issue isn’t a deterrent
  • CB
    Caramel Beauty
    Jun 13, 2026
    2.0
    There is a worker at this location by the name of Antonia. This is the second time I have came to this location and had an issue with her being weird to me. For example, I ordered my food, and I was sat at a table. In my order, my beverage of choice was the pineapple dragon fruit Lemonade. I’ve been eating Chick-fil-A for over 10 years and I am very aware of the beverage policy and also I don’t drink the lemonade because it’s too tart for me. Anyway, the issue I had was that the young man who came to clear my food after I was finished. I asked him for a refill and he called Antonia‘s name two or three times I’m not sure why it took that many times because she wasn’t doing anything and there were no customers in the store except for me. I told her that I want Powerade and I want a different cup because my pineapple dragon, fruit lemonade, cup, had pulp in it and I’m pretty sure when someone drinks a Powerade they don’t want pulp floating in their drink. Anyway, the gentleman who cleared my order told her it was fine, but she kept on checking to see if it was OK. I’m not sure what that’s about but the last time she Served me at this location she did the same thing and acted as if I had no idea what the hell I was talking about. I could understand if this happened once but it’s happened twice and I just wanna know what factors in her mind cause her to question my requests even when they are the most minimal and typical. I find it extremely rude, microagressive, and annoying. Anyways, good job to everyone else in the store because they all make everyone else feel welcomed and they are not awkward or weird when it comes to showing customer service. From the time I step in from the time I step out everything is great. We just need to work on Antonia.
  • NT
    Noah Teague
    May 22, 2026
    1.0
    Drastic stop in quality. Dirty tables and seats, food was cold, chicken quality was horrible. Not sure what happened here.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified June 21, 2026Yext Knowledge Graph
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