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Chick-fil-A

4.4
(2,785 reviews)

Business Details

4920 W Broad St, Richmond, VA
23230, United States
(804) 662-5662

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Richmond Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the Honey Pepper Pimento Sandwich or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
4920 W Broad St, Richmond, VA
23230, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
9/7/20266:30 AM - 10:00 PM
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Menu

1 menu · 73 items

Explore offerings from Chick-fil-A on 4920 W Broad St in Richmond, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

73 items

Reviews

4.4
2,785 reviews
5 stars
1,932
4 stars
444
3 stars
155
2 stars
71
1 star
183
  • AA
    Alex Animates
    Aug 8, 2026
    1.0
    Hate to be that person, but something I HAVE to note is the treatment of these poor teenagers. Food was nice and hot, the service was perfectly fine, but why are these kids juststanding around in the smeltering sun?? And before someone calls me some softie or idiot because "I don't know how Chick Fil A works", yes, I'm well aware on how Chick Fil A handles their drive thru. However, those sorry 1972-era fans strapped to the ceiling is doing NOTHING and you can't tell me otherwise. If anything, it's blowing hot 90° air back on them. Replace the fans with something that's ACTUALLY gonna keep your workers cool. Or get them free drinks- something to beat the heat. It's lowkey sickening to make a bunch of teens work in a hot sun with zero real relief. It's exploitative.
  • CL
    Chris Lovitt
    Aug 8, 2026
    1.0
    I hate to write this. But every time I come here to pick up an order, whether it’s for me or uber eats. I’m never greeted and end up just standing there for a few minutes. I used to work at chick fil a for 10 years and I always greeted anyone who walked in the building. No matter what I was doing. I’m only doing this because I have a huge respect for this company. It made me realize everyone mattered. This was on Saturday 8/8 at 9:10 am. I’m sure the owner would like to know as well.
  • SL
    Shulamite Lupanov
    Aug 4, 2026
    1.0
    Over 10 min stuck at a standstill in the drive through. No way to leave the line. Made me late. Ridiculous. Should be a way to leave the line with crazy wait times.
  • BF
    Bob Flaherty
    Jul 31, 2026
    4.0
    I never give a bad review unless there is a good reason. The girl who actually brought the food out was sort of nice. She wasn't the typical person that works at CFA. I asked for some extra sauce and another bag because the one I got food in was full to the point hard to close. The food wasn't for me but my daughter and son inlaw who were at the hospital after she gave birth yesterday. She came with the extra sauce, but no bag after she first went to take gather and take food to another car. Then asked again for the bag. Kinda ignored me, on purpose gave no response. The I watched her go and gather food for another order. All the while I am blocking the lane. After about 2 minutes I just finally left because I was now being rude to other people. She was just a very unemotional rude person. No personality or care. I ahould have gone back a taken apic of the person. But i didnt and wont. The food as always was good, the atmosphere i always love. Never been to that CFA before and probably never Will again because we live in NC. But it was infuriating to say the least. So obvious the person was not a caring typical nice CFA person.
  • YM
    Y M
    Jul 27, 2026
    1.0
    Worst drive thru ever, so confusing to get to it and be ready to crash head on with another car at all times. The drive thru wraps around the building in the most inconvenient way ever. Then there’s parking in the middle of the drive thru that if you cross to enter, you may get hit by the drive thru drivers.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified August 16, 2026Yext Knowledge Graph
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