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Carrabba's Italian Grill

4.4
(2,877 reviews)

Business Details

11450 Midlothian Turnpike, Richmond, VA
23235, United States
(804) 794-1771
https://locations.carrabbas.com/virginia/richmond/11450-midlothian-turnpike

About

Italian RestaurantHome Cooking RestaurantCatererRestaurantTake Out RestaurantWine BarAmerican RestaurantBar & GrillGluten-Free RestaurantBarCarrabba's
Enjoy authentic Italian for dine-in, carryout, delivery or catering.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Carrabba's Italian Grill
11450 Midlothian Turnpike, Richmond, VA
23235, United States

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 11:00 PM
Saturday11:00 AM - 11:00 PM
Sunday11:00 AM - 10:00 PM

Menu

1 menu · 62 items

Explore offerings from Carrabba's Italian Grill on 11450 Midlothian Turnpike in Richmond, with popular appetizers, salads, soups, and chicken & house specialties available at this location.

Menu

62 items

Reviews

4.4
2,877 reviews
5 stars
1,991
4 stars
509
3 stars
167
2 stars
82
1 star
128
  • RB
    Rita B
    4 days ago
    5.0
    I think our server forgot to put in my order. I didn't get my food until after everyone else got theirs and was far into eating it. I ate a small portion of mine and took the rest home. Didn't want everyone else to watch me.
  • TF
    The Ogg Farm
    Jun 28, 2026
    5.0
    Haven't been to a Carrabas for a while and it did not disappoint! Food was fantastic and the service was amazing! Our server, Abby, was attentive, friendly and knew the menu well. She was very patient answering all of my questions! I will definitely be back!
  • FF
    Felicity
    Jun 27, 2026
    1.0
    My family and I had a very disappointing experience at Carrabba’s. After we were seated, our server barely checked on us. My son received his spaghetti well before I got my meal, and by the time my food finally arrived, he had already finished eating. To make matters worse, the broccoli he ordered with his meal didn’t arrive until much later—after he had already completed his entire meal. No one acknowledged the delay or apologized until I brought it up. We came out to enjoy dinner together as a family, but because of the poor timing, we never had that opportunity. When my meal finally came out, the calamari was overcooked, hard, and overly crispy, making it difficult to enjoy. Since everyone else had already finished eating, I asked for my meal to be boxed up to take home. Unfortunately, even that experience was disappointing. My to-go order was handed to me without any plastic silverware, and there was no bread or the olive oil that normally accompanies the meal. I asked to speak with the manager, hoping the situation would be handled differently. Instead, the manager came across as dismissive and didn’t seem genuinely concerned about our experience or the fact that our family meal had been disrupted. There was very little acknowledgment of the inconvenience or any real effort to make things right. Overall, the lack of attentive service, delayed food, missing side dish, poor food quality, and dismissive response from management made this one of the worst dining experiences I’ve had. I expect much better customer service from Carrabba’s and hope they take feedback like this seriously so other families don’t have the same experience.
  • PA
    Pennie Allen
    Jun 26, 2026
    5.0
    James is such an attentive waiter! He’s been serving us at the Midlothian , VA restaurant for 15 years! Food was delicious as always. The zucchini appetizer and chicken Bryan are our favorites- even divided the plates to share!!
  • MC
    Mark Cupp
    Jun 24, 2026
    2.0
    The food itself was honestly amazing— we had the rigatoni margherita and chicken bryan. Both were delicious. Unfortunately, we had pretty low quality service due to being waited on by a waiter in training. If it weren’t for the fact that our family was celebrating a special occasion, i probably would’ve overlooked it. Despite repeatedly requesting for more bread, refills, and other items. Also, when my family’s entrees came in to be served, every plate was served except mine, which was still on the tray—the waitress then took the tray back to the kitchen with my plate still on it, which seemed unusual? We were also sat in the booths, which proved to be very cramped and uncomfortable while eating with a 4+ group. We were also never offered a high chair despite clearly having an infant with us. We had to ask and wait for one when at the time, there were barely any customers before the pre-dinner crowd. We’ve been here before but never experienced this kind of service. I’m hoping things will change if we ever come back.

Frequently Asked Questions About Carrabba's Italian Grill

What are the dining options available at Carrabba's Italian Grill in Richmond, VA?

Carrabba's Italian Grill offers dine-in, carryout, delivery, and catering services.

What are the operating hours of Carrabba's Italian Grill?

The restaurant is open Monday through Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday and Saturday from 11:00 AM to 11:00 PM.

Brand Certified Facts from Carrabba's Italian Grill

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Certified July 05, 2026Yext Knowledge Graph
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