Burger Haven is a family-owned burger restaurant in Chesapeake, Virginia, serving fresh, made-to-order burgers using high-quality ingredients. We’re known for our juicy beef patties, crispy fries, flavorful sauces, and friendly service. Every burger is cooked fresh when you order—never frozen, never rushed. Whether you’re dining in, grabbing takeout, or stopping by with family and friends, Burger Haven is your go-to spot for honest food done right.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.