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Buffalo Wild Wings
Brand Certified

Buffalo Wild Wings

3.5
(1,694 reviews)

Business Details

7801 West Broad Street, Suite 10, Richmond, VA
23294, United States
(804) 672-8732

About

Chicken Wings RestaurantSports BarRestaurant
There’s a Buffalo Wild Wings near you at 7801 West Broad Street, Suite 10, Richmond, VA. We’re your local sports bar and restaurant serving award-winning Buffalo, boneless, and bone-in chicken wings with 26 signature sauces and dry rubs. Enjoy burgers, wraps, sandwiches, and shareables perfect for lunch, dinner, late-night bites, or game day. Order dine-in, takeout, curbside pickup, or delivery. Catering available for parties, corporate events, and celebrations. Stop by with family, friends, or co-workers to catch live sports on our many big screens, enjoy happy hour specials, or grab a cold beer with your wings.

Location

Buffalo Wild Wings
7801 West Broad Street, Suite 10, Richmond, VA
23294, United States

Hours

Monday11:00 AM - 12:00 AM
Tuesday11:00 AM - 12:00 AM
Wednesday11:00 AM - 12:00 AM
Thursday11:00 AM - 12:00 AM
Friday11:00 AM - 2:00 AM
Saturday11:00 AM - 2:00 AM
Sunday11:00 AM - 12:00 AM

Menu

1 menu · 200 items

Explore offerings from Buffalo Wild Wings on 7801 West Broad Street, Suite 10 in Richmond, with popular appetizers, bottled drinks, bottled flavors, and burgers available at this location.

Buffalo Wild Wings Menu

200 items

Reviews

3.5
1,694 reviews
5 stars
655
4 stars
347
3 stars
216
2 stars
124
1 star
352
  • ET
    Ethan Twomey
    1 day ago
    3.0
    Ordered online and paid for 2 ranches and they didn't give it to me like cmon now why pay for stuff if the store won't give it to you
  • JH
    Jenny Hernandez
    5 days ago
    1.0
    I just ordered Uber Eats from Buffalo Wild Wings, and this was honestly the worst experience I’ve ever had. The meat smelled rotten—literally. I noticed it immediately after the very first bite. The smell was horrible. We ordered two burgers, and even my child’s burger smelled extremely bad. I’m not exaggerating—we couldn’t eat any of the food. I wasted $60 on this order, and it was completely inedible. The food was absolutely horrible.
  • CP
    Chasity Pitzer
    Aug 12, 2026
    1.0
    I was there to pick up an order today, and three employees saw me, nobody asked me who I was there to pick up for, and a dude even saw me trying to get his attention, and walked the in other direction to purposefully dodge me. Once I finally did get somebody to pay attention to me, they had grabbed my order, that had been sitting behind the counter the whole time. I was waiting at least 10-15 minutes.
  • VA
    Virginia Metropolitan Associates
    Jul 21, 2026
    5.0
    Toya the waitress was EXCEPTIONAL! Only waitress working due to numerous call offs ; and yes our wait was a bit longer on some things ; nonetheless wonderful attitude and demeanor in the midst of very stressful circumstances at work . Wish we could tip our entire paycheck!! She was so deserving !! We will be back again. Jay Owens (Cynthia )
  • LM
    Lindsay Mull
    Jul 14, 2026
    1.0
    We visited Buffalo Wild Wings recently and had a very frustrating experience with management, although our server Brittany and her trainee were fantastic. When we sat down, we immediately told Brittany that we had a BOGO wings reward in the Buffalo Wild Wings app. She acknowledged it and took great care of us throughout the meal. She was friendly, attentive, and professional, and her trainee was great as well. The issue came when we got our check. We were told that we could not use our reward because it was Tuesday and wings were already on promotion. The problem is that we had already told Brittany about the reward when we sat down. In fact, David repeatedly told us that we “should have told Brittany when you got here,” and every time we explained that we did exactly that, he continued to repeat the same thing. Brittany even confirmed to him that we had informed her from the beginning. Instead of listening to our concerns, David was rude, dismissive, and constantly interrupted us whenever we tried to explain the situation. We remained respectful the entire time, and Brittany even told him that we had been respectful. We repeatedly had to ask him to calm down and lower his tone because of how he was speaking to us. David kept saying, “There’s nothing I can do,” and claimed he could not void anything in the system. He said our only option was to accept 10 free wings or leave. That explanation made very little sense. If an employee accidentally rang in the wrong item or charged a customer for something more expensive than what they ordered, would that not be corrected? Are managers really unable to void or adjust transactions? It felt less like he couldn’t help and more like he simply did not want to admit the situation had been mishandled. We understand that promotions and rewards can have restrictions, and that wasn’t even our main issue. If we had been told from the start that the reward could not be combined with Tuesday’s promotion, that would have been one thing. Our issue was with how the situation was handled and how we were spoken to. A manager should be willing to listen, communicate respectfully, and work toward a solution instead of talking over customers and repeating the same statement after being corrected multiple times. Brittany and her trainee were the highlight of our visit and deserve recognition for how professionally they handled everything. Unfortunately, David’s attitude and behavior completely overshadowed what otherwise would have been a great dining experience.

Frequently Asked Questions About Buffalo Wild Wings

What are Buffalo Wild Wings’ most popular menu items?

Our fan favorites include traditional and boneless wings with 26 signature sauces and dry rubs, burgers, wraps, sandwiches, and shareable appetizers perfect for game day.

Does Buffalo Wild Wings offer delivery or takeout?

Yes! Order online or through our app for delivery, curbside pickup, or takeout from your nearest Buffalo Wild Wings.

Brand Certified Facts from Buffalo Wild Wings

This information is certified by Buffalo Wild Wings and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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