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Baskin-Robbins

4.3
(349 reviews)

Business Details

6940 Forest Hill Ave, Richmond, VA
23225, United States
(804) 272-9952

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 6940 Forest Hill Ave, Richmond, VA — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
6940 Forest Hill Ave, Richmond, VA
23225, United States

Hours

Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 9:00 PM
Friday11:00 AM - 9:00 PM
Saturday11:00 AM - 9:00 PM
Sunday11:00 AM - 9:00 PM

Menu

1 menu · 189 items

Explore offerings from Baskin-Robbins on 6940 Forest Hill Ave in Richmond, with popular flavors, scoops, cappy™, and refreshing beverages available at this location.

Baskin-Robbins Menu

189 items

Reviews

4.3
349 reviews
5 stars
231
4 stars
53
3 stars
27
2 stars
9
1 star
29
  • MK
    Mark Kelly
    Jun 13, 2026
    5.0
    I'm a rideshare driver, and on my way home today, I decided to take a detour for some ice cream. I knew Baskin Robbins was on Forest Hill Avenue, so I headed there. I walked in and ordered a hot fudge sundae with nuts and no whipped cream or cherry. When it came, I made some cynical political remark to the person behind the counter. She spread her arms up like she was giving me a blessing and said "I don't talk about politics THIS IS A HAPPY PLACE!" I thought, am I in a Disney movie? Who says that? And she meant it. People say go to your happy place, meaning in your mind. I was already there. I asked her name. "Debbie" she said. Now bear with me: This is the process Baskin Robbins goes through for a new ice cream flavor: Trend & market research to identify flavor concepts. Concept development including naming, ingredient selection, and marketing angle. R&D prototyping to create workable formulas. Internal tasting & refinement by product teams. Consumer testing to validate appeal. Supply chain preparation (ingredients, manufacturing processes). Production & distribution to stores. Launch & marketing, often tied to cultural moments or monthly flavor cycles. I hate to say it, Suits, I mean Corporate Executives, but for all that hard work, Debbie is better than the ice cream, which is great by itself. You should make her your spokesperson with this slogan: Make Baskin Robbins YOUR happy place. If someone has already used a similar slogan she will sell it better because, to paraphrase Buck Owens and Ringo, all she has to do is act naturally.
  • NB
    Nita Bur
    May 29, 2026
    5.0
    Baskin-Robbins have delicious ice-cream! Baseball Nut is my favorite! I also like Jamoca Almond Fudge and Cherry Jubilee.
  • DD
    David
    May 25, 2026
    5.0
    There’s no tip jar on the counter, no tip prompt when you pay at the register, and no asking me to round up to feed hungry hippos. Just got my ice cream and paid their listed price without being made to feel guilty in the process. Phenomenal experience. Will make it a point to come back.
  • SD
    Sadie Duke
    May 24, 2026
    5.0
    Exceptional ice cream. Phenomenal waffle cones made fresh in-house. Consistently wonderful, friendly service. It's no surprise this location has been thriving for decades!
  • VA
    Vincent A.
    May 11, 2026
    5.0
    The best Buttered Pecan and Vanilla ice cream in the region.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

Brand Certified Facts from Baskin-Robbins

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Certified July 05, 2026Yext Knowledge Graph
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