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Brand Certified

Chipotle Mexican Grill

3.6
(747 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
12152 Sunset Hills Rd, Reston, VA
20190, United States

Hours

Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 11:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 11:00 PM

Reviews

3.6
747 reviews
5 stars
314
4 stars
168
3 stars
64
2 stars
39
1 star
162
  • JR
    Jeanne Marie Robertson
    2 days ago
    1.0
    You've been warned! Ordering online was very easy. My husband picked up our order and everything was okay. The guacamole was DISGUSTING, brown and not just on the top, grainy and absolutely no flavor. My son mentioned that he went to this location last Friday and it looked the exact same. What a waste. Maybe time to try a different franchise.
  • KE
    Kevin Eaglet
    3 days ago
    1.0
    Arrived 11:45am, 45 minutes after location opened on a Sunday. All meats were very old, staff acknowledged all were reheated from yesterday. Unacceptable quality.
  • CO
    Caitlin Ogg
    Apr 28, 2026
    2.0
    Every time I've been to this particular Chipotle and ordered a steak bowl I always get a ton of gristle. First time ok.. second time I'll try again 3rd time im done.
  • BB
    B
    Apr 27, 2026
    2.0
    This location consistently provides issues. Mobile orders have, more often than not, resulted in incorrect items. Eventually we learned to check the items. But for items like a burrito, there's not a great way to check that it is correct, short of eating it there. There have been times when we have gone in person, redeemed an app reward right in front of the cashier, and then are told the reward has already been used. The team there just doesn't care to try and resolve any issues. And if we know that our reward should be valid, it feels pretty horrible to have the cashier shrug their shoulders and say "the machine says it's invalid" and offer nothing further. The only reason this gets two stars is because in the few times where they've finally got things right, the food is fine. This location and staff feels like one of the worst spots we've been to. Hopefully things improve for others in the future.
  • TF
    Taras Fedoriv
    Apr 17, 2026
    1.0
    very slow workers

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Reston?

Chipotle Mexican Grill in Reston is open daily from 10:00 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Reston?

It is located at 12152 Sunset Hills Rd, Fairfax, Reston, VA 20190, USA.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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