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Chick-fil-A

4.5
(2,959 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Reston Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the Honey Pepper Pimento Sandwich or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Chick-fil-A
12160 Sunset Hills Rd, Reston, VA
20190, United States

Hours

Monday5:30 AM - 10:00 PM
Tuesday5:30 AM - 10:00 PM
Wednesday5:30 AM - 10:00 PM
Thursday5:30 AM - 10:00 PM
Friday5:30 AM - 10:00 PM
Saturday5:30 AM - 10:00 PM
SundayClosed
9/7/20265:30 AM - 10:00 PM
11/26/20265:30 AM - 10:00 PM
11/27/20265:30 AM - 10:00 PM
12/24/20265:30 AM - 10:00 PM
12/25/20265:30 AM - 10:00 PM
12/31/20265:30 AM - 10:00 PM
1/1/20275:30 AM - 10:00 PM

Menu

1 menu · 75 items

Explore offerings from Chick-fil-A on 12160 Sunset Hills Rd in Reston, with popular breakfast, meals, entrées, and sides available at this location.

Chick-fil-A Menu

75 items

Reviews

4.5
2,959 reviews
5 stars
2,113
4 stars
502
3 stars
143
2 stars
67
1 star
134
  • AW
    Amanda Wagner
    Jul 18, 2026
    1.0
    Food is good however they constantly forget to add souses and condiments to meals.
  • DB
    Diana Boysen
    Jul 13, 2026
    2.0
    The service was quick but the staff weren't very friendly/welcoming. I ordered a market salad and it was made with iceberg lettuce! Yuck! It was not consistent with the mixed green lettuce I usually get at other Chick-fil-a's
  • WM
    William Moore
    Jul 8, 2026
    1.0
    Do not shop here! The manager here really short Spanish woman. Admitted she was in secondary yet the order was wrong. She gave 3 tenders instead of 12 nuggets. Then after back and fourth she said “ I’ll give you the nuggets but not the fries. She said I was on secondary and I know it was there” oh really so you got the order wrong yet know it was right? All this over. A simple error they made. They wanted me to contact uber instead of fixing it. I said so are you gonna fix it or do I need to contact corporate? She said contact corporate. In all my years coming to this location never have I seen such disrespectful and rude behavior! This is not the chick fil a way! Shame on you!
  • MY
    Maryam Yama
    Jun 26, 2026
    1.0
    I asked them to put fries with the Chick-fil-A sauce. They never put the sauce inside the bag.
  • DC
    David Croghan
    Jun 13, 2026
    1.0
    Chick-fil-A no longer seems to take responsibility when mistakes are made. For example, on a delivery order, I specifically requested no pickles on my sandwich, but it arrived with pickles. When I contacted the restaurant, I was told I needed to drive to the restaurant myself to get a replacement and bring the incorrect sandwich with me. They would not deliver the corrected order, even though the mistake was theirs. I did take the time to drive back and get the sandwhich. Still no applogy given. I've also experienced issues with mobile pickup orders.I have arrived and asked to be checked-in beacuse I am picking up for someone other than myself, but staff failed to do so. This resulted in a long wait time while my order sat unprocessed. When I returned to ask about the delay, the response was simply, "Oh, we'll check you in now." In the past, Chick-fil-A made an effort to correct mistakes by offering a refund, a coupon, or even a small gesture such as a cookie. Now, they often do not even apologize when errors occur. This lack of ownership is concerning, especially as the frequency of mistakes appears to have increased. Customer service used to be a key strength of Chick-fil-A, but my recent experiences suggest that standard is no longer being maintained at this location.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified July 26, 2026Yext Knowledge Graph
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