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Subway

4.0
(238 reviews)

Business Details

400 E Main Street, Norfolk, VA
23510, United States
(757) 623-6246
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Norfolk Subway® Restaurant at 400 E Main Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
400 E Main Street, Norfolk, VA
23510, United States

Hours

Monday7:00 AM - 7:30 PM
Tuesday7:00 AM - 7:30 PM
Wednesday7:00 AM - 7:30 PM
Thursday7:00 AM - 7:30 PM
Friday7:00 AM - 7:30 PM
Saturday8:00 AM - 7:00 PM
Sunday9:00 AM - 7:00 PM

Menu

1 menu · 135 items

Explore offerings from Subway on 400 E Main Street in Norfolk, with popular sandwiches, snacks & sides, dessert, and protein bowls available at this location.

Subway 47146-0 Menu en-US

135 items

Reviews

4.0
238 reviews
5 stars
141
4 stars
34
3 stars
22
2 stars
11
1 star
30
  • TN
    Tomeka Nixon
    Jun 24, 2026
    1.0
    I placed my order online and my order was not ready at the time specified. The majority of my break was spent still waiting while other customers came in and out. The workers asked for my name 3 times & my order still took forever. The older woman was slow, rude and the other man who kept stretching every 2 minutes....lol. When I finally received my food, the older woman asked to see my receipt to make sure I selected the right cup for my fountain drink.....ridiculous. I WILL NEVER GO TO THAT SLOW SUBWAY AGAIN WITH THAT RUDE OLD WOMAN. However, I have not experienced bad service at other Subways I went to.
  • HJ
    Hercules J
    May 30, 2026
    5.0
    Always great customer service been going to this location for years since i was a teenager they use to have two locations this one and the one on Granby but they had to close that one but they always show love
  • TA
    the Fleeting Admiral
    May 15, 2026
    5.0
    Nice little urban subway with really nice employees.
  • AB
    Aaron Baksh
    Apr 30, 2026
    1.0
    I had a very disappointing experience at a Subway location during a recent visit with my wife and young daughter. From the moment we walked in, there was no greeting or acknowledgment. One of the employees, an older male worker, avoided eye contact and did not engage with us, even when we were clearly ready to order. I had to step in and say, “We’re ready to order,” just to get service started. Things only went downhill from there. While ordering, I requested additional vegetables (green peppers and black olives) on my sandwich. The employee added an extremely minimal amount, only a few pieces, and when I politely asked for more, he repeatedly added just one or two pieces at a time. When I asked again, I was told he could not add more due to “policy.” I then clearly stated I was willing to pay extra for additional toppings. Despite this, I was given conflicting responses and unnecessary resistance. I was even told I would need to be charged for a footlong instead of a 6-inch, which I agreed to, yet the employee still refused to accommodate the request. At that point, another older female employee stepped in and began speaking to him in another language in front of me, which felt unprofessional and dismissive in the middle of a customer interaction. Eventually, I was told they would call the police and have me trespassed, despite the fact that I was simply trying to place and pay for my order. I’ve been a loyal customer for many years and have ordered this exact type of sandwich at multiple locations without ever encountering this kind of issue. This experience stood out as unnecessarily difficult, poorly handled, and lacking basic customer service. I will be reaching out to both the franchise owner and corporate to address this. Customers should be treated with respect, communicated with clearly, and not made to feel like they are doing something wrong for simply trying to order and pay for their food. This was, without question, one of the worst customer service experiences I’ve had.
  • DF
    Dillon Frost
    Apr 19, 2026
    5.0
    Sweetest employees I've met in a long time! Great experience and great food :)

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 400 E Main Street, Unit 480, Norfolk City, Norfolk, VA 23510, US.

What are the operating hours of this Subway location?

The Subway is open Monday to Friday from 7:00 AM to 7:30 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 7:00 PM.

Brand Certified Facts from Subway

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Certified July 05, 2026Yext Knowledge Graph
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