Location.com logo
Brand Certified

McDonald's

3.2
(1574 reviews)

Business Details

9635 Duffys Ln, Norfolk, VA
23503, United States
(757) 583-9015
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9635 Duffys Ln, Norfolk, VA
23503, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Reviews

3.2
1,574 reviews
5 stars
476
4 stars
296
3 stars
240
2 stars
148
1 star
414
  • RW
    Raheem Wilkerson
    1 day ago
    1.0
    Really, really nice guy at the window. However, my whole order was wrong and/or inedible. I ordered a quarter pounder with ketchup/cheese only, a large combo, with a coke without ice and extra 4 piece nugget for my dog. I received a greasy soaking wet quarter pounder covered in mustard with cheese, greasy/soggy fries that were not even cooked fully (just dropped, got hot, and picked up quickly), and a Diet coke with ice. At least the nuggets are here? $14 of my money just to not even attempt to provide the promised service/goods is insane. I genuinely can't wait to move back to Georgia. This place is wild. Update: Upon further inspection.. I was going to just deal and at least eat the burger, but it was also not cooked properly! It was still pink throughout! $14 and all I got was a few bites of greasy/undercooked fries and a single bite of an soaking wet/greasy undercooked burger. That is outrageous and I really wish I could get my money back because I have basically been robbed. The fact I see so many complaints on here about this just goes to show that complacency is king when it comes to this franchise as well. So the community should just take notes and stop going here entirely.
  • TM
    Tonya McLaughlin
    May 12, 2026
    1.0
    The staff here are the worst. They see you standing at the counter and looks at you and keeps walking, running their mouths, meanwhile you still waiting 10 minutes pass by then say can I help you. I have seen alot of ppl upset and walk out, demanding their money back. They need to shut that one down. Alot of homeless ppl outside the door asking for change. It's just sad with the staff no customer service at all.
  • AB
    Ashlynn Bailey
    Apr 15, 2026
    1.0
    Placed our breakfast order at 10:25. When we arrived at 10:30 the drive through was blocked by a truck. When we arrived at the window we were told our breakfast was unavailable because the app was “on a timer”
  • VV
    vvv
    Apr 12, 2026
    1.0
    They gave expired apple slices to my 8 y/o son, I got a double quarter pounder and the bun was stale as a brick. Disgusting, shameful, incompetent.
  • KK
    Kris
    Apr 6, 2026
    1.0
    I wasn’t going to write anything, but after reading the reviews and seeing that the same issue happened two years ago, I feel I have to speak up. On March 24, 2026, the burgers were raw inside. The big arch and the bacon quarter pounder… I had already eaten a small portion, and it made me ill for a week. After I complained, the manager was nice, replaced the burgers with new ones, and even gave me extra French fries. However, this should never happen. It completely ruined my image of what McDonald’s should be. I used to love it, but now when I see the sign, all I can think of is raw meat and getting sick.

Frequently Asked Questions About McDonald's

What are the regular store hours for McDonald's at 9635 Duffys Ln, Norfolk?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for McDonald's at this Norfolk location?

Delivery is available daily from 6:15 AM to 10:29 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: