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Chick-fil-A

4.3
(2,557 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Norfolk Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the Honey Pepper Pimento Sandwich or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
1501 Premium Outlets Blvd, Norfolk, VA
23502, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
SundayClosed
9/7/20266:00 AM - 10:00 PM
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 10:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM

Menu

1 menu · 73 items

Explore offerings from Chick-fil-A on 1501 Premium Outlets Blvd in Norfolk, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

73 items

Reviews

4.3
2,557 reviews
5 stars
1,714
4 stars
373
3 stars
154
2 stars
101
1 star
215
  • KB
    Kenya Benton
    3 days ago
    1.0
    Every time I come here I swear the chicken never tastes like Chick fil a sandwich. The batter is tasteless. So disappointing. I tried to call over and over and the number is busy. This happened before when I came. I’m not eating at this one anymore. Gotta follow the recipe people or you will just have a mediocre sandwich. #Pissed. Imagine a chicken sandwich with 0 flavor or taste.
  • BB
    Brooke Bassett
    Aug 14, 2026
    3.0
    Don't bother asking for extra ice here. You're not going to get it. I've come through this drive through four times in the last month and never get extra ice in my tea despite the fact that I asked for it every time.
  • KS
    Katrina Steele
    Aug 13, 2026
    4.0
    Considering that I've *never* been a fan of Chick-fil-a, the food I got today was good. Market Salad and a kids mac and cheese meal. Produce all looked fresh, and food was served very quickly. But I didn't go for their food. I went because my granddaughter enjoys the food and loves the play place. Went to the one in Haygood Shopping center 2 weeks ago, and thought they all had one. READ THIS...The Premium Outlets Chick-fil-a location does NOT have a play place. Got it from two employees there that the new rebuild on Military Hwy near Janaf will NO longer include a play place either. If the heads of the company are planning to do away with all of them, that would really be a shame, because the food is not enough to bring me back to a location that doesn't have one.
  • CM
    Cathe McLaughlin
    Aug 12, 2026
    2.0
    This was the worst experience I have had at a Chick-fil-A. I arrived here with my two grandchildren, 3 years old and 1 years old thinking there was a playground here. I had seen a review when I looked up this store and it was complimenting the play area. However, I think they must clump all reviews for area's stores into one. I came to this particular store because I was going to be picking my sister up at the airport soon. When I first arrived there was no one in line and I proceeded to the counter with two hungry toddlers in tow. The female who assisted me was clearly impatient with my tending to them. I rushed and gave her my order, paid and proceeded to a Booth. When I got to the booth, I let let my grandchildren drink from my lemonade. My 1-year-old was holding the drink and accidentally dropped it on the floor under the table. I waited for an employee to come by before telling someone, no hurry... When one finally did, I told her what had happened and that I was just letting her know, no hurry. She seemed a little perturbed and said "okay well, You can move to the other table if you want." Not once did she say it was no problem or offer me another drink. We moved to another table, ate our food and left as soon as possible. Thanks for the awesome hospitality!
  • AW
    Angela Wolfe
    Aug 5, 2026
    5.0
    Scott is a bright light on a dark gloomy day... His smile ..his greetings... His customer service.is excellent makes the store more welcoming and others should really learn from him.... I don't mind him taking my order every single time I'm there...which is a lot haha... Give that man a raise for being the true face of ...my pleasure!! Thank you Scott your a winner in my book!!!!

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified August 16, 2026Yext Knowledge Graph
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