Arby's

Reviews

• AM

  Andrew Myzia

  5 days ago
  1.0
  Around 10:30 last night I decided to order Arby’s because it’s my fiancé’s favorite fast food place. I ordered her regular French dip with no cheese and a side of jalepeno poppers and I decided to try the cheesesteak with a side of Mac and cheesebecause apparently everything I normally would get was out of steak. I mean EVERYTHING, but apparently the XL lemonade was available while the large or medium weren’t which is another story altogether. Anyways, 11:10 our food has arrived, glorious, except what I opened up was food meant for only someone’s greatest enemy. To start, our drinks had no ice but also no straws, we were stuck drinking out of flimsy cups with semi warm soda in them. We weren’t given any silverware or napkins, I had to eat my Mac and cheese by lapping it up like a dog, the humiliation was unbearable. We didn’t even have napkins to clean ourselves from our filth. On to the main course, the only thing my fiancé wanted, the French dip with no cheese, had cheese. Even worse, there was no delicious Au Jus to dip her sandwich in, she couldn’t touch it, everything that made the sandwich was food. Now the cheesesteak sandwich, I love a cheesesteak, instead what I got was some spoiled food. I took one bite, attempted to chew and swallow with difficult, then the next bit and had to spit it out, normally I can stomach food I don’t like but that tasted wrong. My enemy’s have never treated me as poorly as that sandwich, it caused me to lay in wake all night with the worst stomach ache possible. I was throwing up all night, truly my greatest nightmare. DO NOT TRUST THIS ARBY’S. Your life may depend on it
• JP

  JT Polacek

  Jun 14, 2026
  2.0
  Got it, it's fast food, but damn, we have come a long, long way from my youth when driving from Arlinton Heights to Palatine for the only Arby's for many miles was an amazing treat. Back then there was still the big huge chunk of beef on the rotating spit, and man was that jank good! Not expecting a five star Michelan restaurant experience, but good lord, at least make it edible for 20.00! No drinks, a French Dip, potatoe cakes, Mozz Stix and a regular beef samich, even with a coupon, over twenty duckies, and it was a step above crappie at best. Good lord, what happened to the good old days of fast food?
• II

  IMO

  Jun 2, 2026
  3.0
  They advertise the pulled pork with a sweet bbq sauce but they never have it! If you try to call and check before going there and waiting in line, they NEVER answer the phone! Things are not at all up to par at this location. Needs a manager that knows how to keep stock!!
• MA

  Mohamed AK

  Jun 1, 2026
  1.0
  I paid for food and never got it. Then I went to get it and it was sketchy. A guy was outside who was clearly high taking orders and told me they were out of roast beef. Thanks.
• RW

  Ron Williams

  May 25, 2026
  3.0
  Poor service waited to long