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Acai Bowl/smoothie bowl with NUTELLA®, fresh fruit and granola and chia seeds
Brand Certified

Tropical Smoothie Cafe

3.8
(135 reviews)

Business Details

12368 Warwick Boulevard, Newport News, VA
23606, United States
(757) 240-5458

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
At Tropical Smoothie Cafe® in Newport News, we make eating better easy with made-to-order smoothies, bowls, wraps, flatbreads and ’dillas. Sip fan favorites like the Island Green® smoothie, dig into Acai Bowls or fuel up with protein-packed options like the Peanut Paradise™ smoothie and PB Protein Crunch Bowl. Craving something seasonal? Try limited-time offerings like the Salted Caramel Javablender with smooth, roasted cold brew energy. Order ahead in the app or online for delivery, curbside or pickup and enjoy bold flavors for breakfast, lunch or dinner. Eat Some Good™ *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
12368 Warwick Boulevard, Newport News, VA
23606, United States

Hours

Monday7:00 AM - 9:00 PM
Tuesday7:00 AM - 9:00 PM
Wednesday7:00 AM - 9:00 PM
Thursday7:00 AM - 9:00 PM
Friday7:00 AM - 9:00 PM
Saturday8:00 AM - 9:00 PM
Sunday8:00 AM - 9:00 PM

Menu

1 menu · 89 items

Explore offerings from Tropical Smoothie Cafe on 12368 Warwick Boulevard in Newport News, with popular featured products, toasted snack rolls, digital exclusives, and breakfast available at this location.

Menu

89 items

Reviews

3.8
135 reviews
5 stars
72
4 stars
22
3 stars
11
2 stars
6
1 star
24
  • JJ
    James
    1 day ago
    1.0
    My experience at this Tropical Smoothie location was disappointing, to say the least. They advertise curbside pickup, but apparently, your food will arrive sometime after the cows jump over the moon. I waited 45 minutes, only to receive an incorrect order. I literally had to show the employees my receipt so they could understand what I ordered. Apparently, reading the ticket was an optional part of the job. The shorter Asian employee was extremely rude and lacked even the most basic customer service skills. Meanwhile, I genuinely felt bad for the young Black woman wearing glasses who was making sandwiches. She was working incredibly hard and clearly needed assistance, while other employees stood around in the back laughing and playing for nearly the entire 45 minutes I waited. Here’s the part that really bothers me: I paid $21 for my meal and left a $25 tip, expecting decent service and wanting to show appreciation. Instead, I received an incorrect order, an unnecessary wait, and an attitude I certainly didn’t pay extra for. At this point, I’d appreciate that $25 tip being refunded. I will not be returning to this location, and I strongly encourage others to spend their money elsewhere. Customer service isn’t complicated. Get the order right, communicate with your customers, and treat people with basic respect. I spent $46 to be inconvenienced and treated poorly. I could’ve stayed home and gotten that kind of attitude from my wife for free and at least the food would’ve been right. Thank you, Tropical Smoothie, for reminding me that a $25 tip doesn’t guarantee $2 worth of customer service.
  • JA
    Jas adn
    Sep 5, 2026
    1.0
    Make sure when you order that you tell them you want a side. The girl working the counter automatically charged me separately for the meal and the smoothie, making the overall price more expensive and then when I asked for the receipt I saw she also put NO SIDE. As if I had refused a side when she actually never offered one. When I asked her why she did that she said "if you want one then grab some chips" after I brought it up that it comes with a side and she just put no side several other people looked at their receipt and also realized they had the same thing happen. My receipt didn't have a specific cashier name only cashier 1 so didnt get her name. But crazy work to make the price 17 dollars and not even give the side. So just watch out on being both overcharged and failed to be given food you were charged for.
  • JP
    Juanisha Purdie
    Aug 29, 2026
    1.0
    My smoothie bowl was way too icey. Not smooth or fresh it was awful
  • LE
    Leath Evins
    Aug 20, 2026
    5.0
    Amazing
  • II
    India (Indy)
    Jul 12, 2026
    5.0
    I love this store! They are so kind every time I go here. You all are amazing!

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the regular operating hours for dining in at Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in Monday to Friday from 7 AM to 9 PM, Saturday from 8 AM to 9 PM, and Sunday from 9 AM to 8 PM.

Brand Certified Facts from Tropical Smoothie Cafe

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Certified October 11, 2026Yext Knowledge Graph
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