This profile is uncertified and using publicly sourced data
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Business Details
About
BakeryCake MakerCupcake ShopIce Cream Shop
Craving something delicious? We’ve got you covered! At Smallcakes Newport News, we bake joy into every bite—from our signature gourmet cupcakes and custom cakes to creamy ice cream and gluten-friendly treats. We even have treats for your fur babies! Whether you're celebrating a birthday, surprising someone special, or just treating yourself (because you deserve it!), our bakery is your happy place.
Our friendly team is here to make your experience memorable and your day a little sweeter. Come visit us or place your custom order today-we can’t wait to create something amazing just for you!
Location
Hours
Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 6:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.