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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.3
(1,059 reviews)

Business Details

12531 Jefferson Avenue, Newport News, VA
23602, United States
(757) 890-8030

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
Panera Bread Newport News welcomes guests to our café with warm hospitality and quality ingredients. We serve a variety of menu favorites for breakfast, lunch, and dinner—including fresh coffee, bakery items, salads, soups, and sandwiches—crafted to help you feel good about what you’re enjoying. Whether you’re dining in while enjoying complimentary Wi‑Fi, ordering online for Rapid Pick‑Up, enjoying delivery, or planning catering for a large group, Panera Bread Newport News is here to make your day a little better. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
12531 Jefferson Avenue, Newport News, VA
23602, United States

Hours

Monday6:00 AM - 9:00 PM
Tuesday6:00 AM - 9:00 PM
Wednesday6:00 AM - 9:00 PM
Thursday6:00 AM - 9:00 PM
Friday6:00 AM - 9:00 PM
Saturday6:00 AM - 9:00 PM
Sunday6:00 AM - 9:00 PM

Menu

1 menu · 159 items

Explore offerings from Panera Bread on 12531 Jefferson Avenue in Newport News, with popular sandwiches, soups & mac, salads, and pastries & sweets available at this location.

Panera

159 items

Products & Services

1 list · 3 items

Explore offerings from Panera Bread on 12531 Jefferson Avenue in Newport News, with popular we’re here to help when and where you need us. available at this location.

Our Products

3 items

We’re here to help when and where you need us.

Delivery

We deliver your Panera favorites right to your door with contactless delivery. Just tell us where to leave your meal in the “Delivery Instructions” box when placing your order.

Flatbread Pizza Menu

Panera pizza is here! Unbox the new flatbread pizzas in three varieties: margherita, chipotle chicken & bacon, and cheese. Pick it up, have it delivered, or grab it through the drive through for lunch or dinner.

Reviews

4.3
1,059 reviews
5 stars
646
4 stars
206
3 stars
104
2 stars
41
1 star
62
  • KB
    Katarina Baalbaki
    Aug 14, 2026
    1.0
    This location is very, very dirty—the floors, the tables, everything. It’s unacceptable for a food establishment to be this neglected. The entire place smelled dirty, and the overall condition made me regret eating there. Basic cleanliness should be the bare minimum for any place serving food.
  • JJ
    Jake
    Aug 7, 2026
    1.0
    Easily the worst customer service experience so far. I ordered online but thanks to Panera and their infinite wisdom, they gave my away and it was never delivered. I tried calling 9 different times! That's what it took to even try to get thru to a person, which was still unsuccessful. This location has had this happen more times than any other restaurant I've ordered at. If you value your food, time & money, spend your money somewhere else. This place will only steal your money and give your food away. Terrible job guys, way to suck.
  • TD
    Tara DC
    Jul 24, 2026
    5.0
    Great Panera, easy location. Excellent customer service. Fresh bread, all great.
  • JC
    Jen Cameron
    Jul 8, 2026
    4.0
    I love Panera. But any time we get take out we have to pull everything out and check and see if they put everything in. It is very frustrating to get home without your order. And it seems that when I modify my order (like switch out my bread) they aren't consistent when that change happens and it tastes different sometimes.
  • KL
    Ken Lee
    Jul 4, 2026
    5.0
    Finally, I found a Panera in the area that still knows how to make quality food. Ordered a Salad Stuffer and Frontega Chicken sandwich and both were perfect. I drove up from Hampton because the Hampton location is hit and miss with many terrible meals. Not so with this location. The employees are obviously trained at this location and was very happy to finally get a sandwich and salad stuffer that were actually prepared the way they are supposed to be. I was about to totally give up on ever going to Panera again until I found this location.

Brand Certified Facts from Panera Bread

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Certified August 30, 2026Yext Knowledge Graph
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