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McDonald's

3.3
(2,116 reviews)

Business Details

(757) 599-3044
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
652 J Clyde Morris Blvd, Newport News, VA
23601, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 652 J Clyde Morris Blvd in Newport News, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
2,116 reviews
5 stars
666
4 stars
422
3 stars
342
2 stars
220
1 star
466
  • SS
    Sammiangelique
    Oct 31, 2026
    1.0
    This McDonald’s has been consistently going downhill. Tonight we decided to give it one more shot but will not be back to this location. We waited almost an hour to get our food. We noticed that people who ordered after us with the same amount of food in their order were getting theirs before us, out of curiosity I asked one lady in line who’s food was coming up next when she ordered and she placed hers over 30 minutes after we did. When I went to ask about my order, I was immediately interrupted and told “ITS COMING, ITS COMING, we’re short staffed!” And ignored until another customer stepped in for me and told them I had been waiting the longest out of all of them. Turns out they lost my order and had that person not stood up for me, I would have been waiting over an hour until the manager “allowed” me to speak to him. I was also missing sauce, my second apple pie, and we were already gone when I took a sip of my sprite to find out that the sprite was out so it was just soda water. This wasn’t even our first problem visit but our second in the last month but I always wait to leave a review until I’ve had more than one issue. The last visit prior to this one we witnessed workers quitting on the spot for how management was speaking to them, management being rude to customers and ignoring or arguing with them. If this location is corporate owned then it needs a corporate inspection immediately.
  • DB
    Diamond Barbie
    Oct 20, 2026
    1.0
    Drive thru 24/7? Wrong. You’ll try to go before 4am and hear nothing from the people at the microphone, but go through the drive through and see them standing by the window laughing. Always an issue with this location.
  • MV
    Mia Veasy
    Oct 19, 2026
    1.0
    I got charged for someone else's order and they did not give me a refund for it. I ended up paying for less of the price of my actual order and I received wrong items. I was told to keep the order I was mistakenly charged for and didn't receive half of the order. edit: receipts for reference I was in the drive thru and my order was #24 and I got charged for order #27 so that must mean I got charged for someone’s order that was behind me
  • RG
    Random Guy
    Oct 15, 2026
    1.0
    I dont see how month after month after month we fail to put salt on hot fries every single time. This taste pieces of cardboard are only consumable with salt on them stop skipping it. Then the missing items every single time in the bag, why are we paying for items you guy just forget anyways. Then let talk about your dumb app that doesnt work for submitting feedback so we have to leave reviews on google telling everyone how bad the service is at this location. So how about we start at the base and salt the damn fries.
  • EE
    Elizabeth
    Sep 30, 2026
    1.0
    This is the absolute WORST McDonald's I've ever been to. We sat in the drive thru for 30 minutes after ordering and still didn't get our food. Had to go into the restaurant, wait for them to make it because THEY STILL HADN'T MADE THE FOOD. This defeats the purpose of the drive thru. I got a Big Mac and they failed to put Mac sauce on it. Disgusting. I live close to this one, but I'll drive all the way down jefferson to the one by the shake shack before I go back to this one. Complete shit experience. Absurd. Not even worth the one star I gave in all 3 categories.

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