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McDonald's

3.3
(2,084 reviews)

Business Details

(757) 599-3044
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
652 J Clyde Morris Blvd, Newport News, VA
23601, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 652 J Clyde Morris Blvd in Newport News, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
2,084 reviews
5 stars
651
4 stars
419
3 stars
340
2 stars
216
1 star
458
  • MC
    Mandy C
    6 days ago
    2.0
    My fiance just had the worst experience there which we've had trouble with them in the past trying to call to get through no one picks up and I'm wanting to speak to someone at corporate. My fiance went through the drive-thru dinner order like he's done numerous times before apparently the people did not want to listen to the intercom and they gave us one wrong order then almost completely did not get a order that we paid for my fiance he told the lady through the drive-thru hey this is not what I ordered can I get what I ordered the lady was completely and utterly rude and said no it has to be what's on the ticket well it's not my fiance's fault that the person doing the order got it wrong in the first place. They should have fixed it without a problem for one you don't need to be rude to people coming through your drive-thru if that's the case you don't need a freaking work there so I really would love for corporate to comment on this post so that way I can speak to them. Store number 3308 address is 652 j Clyde Morris boulevard that is in Newport News and the general manager is Shaquana Smith.
  • GE
    Grayson Enniss
    Jun 28, 2026
    1.0
    Yall should really just shut down this location at this point, the amount of bad reviews I read in 2 minutes is absurd. Sat in the drive through for 30 minutes for some chicken sandwiches with minor modifications that I was charged for, but didnt get. Workers were hovering as if I was the one holding them up from getting back to nothing. Don't know how this place is still operating.
  • CO
    Charles O
    Jun 12, 2026
    5.0
    This was a very nice McDonalds. The staff was friendly and helpful. The food was hot and tasted good. Had lunch on 6/12.
  • JJ
    Jennifer
    May 31, 2026
    1.0
    ABSOLUTELY HORRIBLE. My son and I were in on 5/31 and were there LITERALLY an HOUR waiting on 3 meals and a frappucinno. THREE MEALS TOOK ONE HOUR TO GET. They came at different times, and they messed up the happy meal order by forgetting the apple slices, which I didn't even have the patience to ask for because there were a dozen people constantly around the pick up line inside who were also disgruntled waiting for food. This is not the first time this place has been an absolute disaster. Hoping machines take over this location because the humans are completely incompetent.
  • ES
    Elena Sanders
    May 29, 2026
    1.0
    Have had multiple issues with a woman working in the front while picking up DoorDash orders. This time there was was a long line, so I reported that it would be a wait to the customer in my dasher app, and the employee proceeded to yell out asking what dasher had been waiting for 3 minutes and that I needed to let her know I was there; it was a very long line and I couldn’t cut the line to be seen first. She proceeded to complain about doordashers directed towards me in front of all these people, accusing me of not having documented my arrival in the app or doing so in the car before I arrived in the store (none of that was true, she just hadn’t seen me in line). At this point neither of my orders were ready. She was very rude to me in front of all these people for the rest of the transaction, calling me out and yelling over everyone in line about me as an example of why doordashers annoyed her. I was just waiting in line to be seen, and did everything that was needed from me in my app. I had been keeping to myself waiting for the order. I understand being stressed because of being busy, but I’ve never encountered such rudeness while dashing and never would consider talking to a customer the way she does regularly in all my years working similar customer service positions.

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