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McDonald's

3.3
(2,023 reviews)

Business Details

12705 Jefferson Ave, Newport News, VA
23602, United States
(757) 833-3459
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12705 Jefferson Ave, Newport News, VA
23602, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 12705 Jefferson Ave in Newport News, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
2,023 reviews
5 stars
608
4 stars
407
3 stars
386
2 stars
195
1 star
427
  • JK
    Jennifer Kosler
    5 days ago
    1.0
    staff are beyond rude and not trained well in any way
  • SR
    Sakina Rezaie
    Aug 25, 2026
    1.0
    I ordered from this place twice, and both experiences were very disappointing. The first time, I had to wait 30 minutes to receive my order. The second time, my order was lost. The employees were very rude and unprofessional. I also noticed that cleanliness and hygiene were not properly maintained. I hope management takes this issue seriously and works to improve the service and cleanliness
  • JH
    Jason Herting
    Aug 22, 2026
    5.0
    The gentleman that took my order was one of the nicest people I've ever dealt with at a fast food restaurant. I was passing through on my way to richmond. I was just grabbing a small french fry. They had it in my hands in under a minute piping hot. I will be stopping here on my way to Richmond from now on. I just wish I knew his name well next time I see him I'll make sure I give him kudos I'll edit this
  • MW
    Michael the Wong
    Aug 16, 2026
    2.0
    Machine didnt print my receipt then they said my order wasn’t in after 20 mins and I had to show them my credit card charge to prove it. Then they stiffed me on my nugget sauce.
  • KB
    Karen Busch
    Aug 8, 2026
    1.0
    While I love McDonald's, I don't think I will visit this particular store again.. The employees are slow and rude.. I stood at the counter to place an order at least 10 minutes. And no one even acknowledging that I was standing there ,and when they did finally show up because I finally said something, Of course, I was greeted with an attitude, so as you can imagine, not impressed with this particular establishment.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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