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Chick-fil-A

4.5
(3,243 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Newport News Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
12300 Jefferson Ave Ste 740, Newport News, VA
23602, United States

Hours

Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday11:00 AM - 8:00 PM
Saturday11:00 AM - 8:00 PM
SundayClosed
9/7/202611:00 AM - 7:00 PM
11/26/202611:00 AM - 7:00 PM
11/27/202611:00 AM - 8:00 PM
12/24/202611:00 AM - 7:00 PM
12/25/202611:00 AM - 8:00 PM
12/31/202611:00 AM - 7:00 PM
1/1/202711:00 AM - 8:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 12300 Jefferson Ave Ste 740 in Newport News, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.5
3,243 reviews
5 stars
2,350
4 stars
527
3 stars
172
2 stars
63
1 star
131
  • SH
    Shelva Hawkes
    Aug 22, 2026
    1.0
    I ordered a large waffle fry. I asked for 4 Sauces when placing my order. They gave me two. I requested two more and was told that I could not have them. Even after telling her I’d pay for them.
  • MZ
    Melissa Zimmerman
    Aug 11, 2026
    1.0
    Worst chik fil a ever! I ordered online and walked up to the window for pick up. The lady handed me a bag with another bag inside and my drink. I walked away to a table and realized they didn't give me my fries nor my sauces. I go back up and have to flag a person down. She said the fries were in a separate "third" bag and not handed to me. Why are we putting one item each in seperate bags? Makes no sense and my hands were already full. I get back to the table, take my fries out and the first bite was cold! Not just room temp, but cold! They didn't cook the fries long enough for the inside potato to get hot. I was so disappointed! The grilled chicken nuggets were extremely salty too, more than I have ever tasted on a grilled nugget. I get those because they are supposed to be lower in sodium as my body can't handle a lot of salt. Whomever is doing the cooking/warming, there is no need to go crazy on the salt! Also, fix your soda machine, my diet coke was very flat!
  • GM
    Gabriela Müller
    Jul 11, 2026
    1.0
    The absolute worst chick fil a I have ever been. The fries were cold. The chicken was not fried today, soggy, nasty. Absolutely disgusting.
  • EW
    Evony Wilson
    May 7, 2026
    1.0
    Ordered a chicken meal combo. Chicken was cold and not fresh fries was old and stale. Called customer service to complain or at the very least get a store credit. They offered a$1.00 on a meal that I paid$15.11 for. What am I going to do with a dollar, at the very least a credit to any store would have been acceptable.
  • LL
    LisaMichelle
    May 7, 2026
    1.0
    The chicken strips were hot. The fries were stale. I was very ill with stomach cramps. About 2 hours later, I spent a lot of time in the bathroom with food poisoning symptoms. The prices have become expensive.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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