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Chick-fil-A

3.8
(170 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your Newport News Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
12839 Jefferson Avenue, Newport News, VA
23608, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
9/7/20266:00 AM - 10:00 PM
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 10:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 12839 Jefferson Avenue in Newport News, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

3.8
170 reviews
5 stars
93
4 stars
19
3 stars
16
2 stars
16
1 star
26
  • S5
    Scott 56
    6 days ago
    1.0
    Operates more like a Mcdonalds in the hood than a chick fil-a. Ive been to Chick-fil-a all over the country and this is the only one ive ever seen with consistent slow lines, slow workers and will consistently mess up your order. Chick-fil-a is starting to take the quantity over quality route like other fast food places now. Put a store anywhere and hire anybody. This location is the perfect example.
  • DP
    David Parrish
    Aug 18, 2026
    3.0
    The ONLY chick fil a to mess up my order multiple times. Ordered a sandwich, gave me nuggets. Ordered salad, forgot the dressing and toppings. Get it together…
  • TT
    Ty
    Aug 16, 2026
    1.0
    The Worst experience I've ever had at a Chick fil a! Was given a wrong breakfast item (ordered bacon, egg and cheese biscuit and received a muffin). I thought it would be an easy fix, as this has happened before at another location. I was given 2 options, to come back within 24 hours or get a replacement lunch item that same day, but I'd have to come back that same day! I contacted the corporate office TWICE, and explained that the timing is inconvenient and NEVER heard anything back from the location. They don't honestly care about customer satisfaction at this location, and I still to this day have not had the issue resolved from several weeks ago now! Avoid this location at all costs! The portion sizes are also terrible.
  • TD
    Tommy D
    Aug 7, 2026
    5.0
    When I typically go through a restaurants drive-thru, I expect the employees, or Team Members as Chick Fil A calls them, to be a bit lethargic. I get it. Imagine standing in this Virginia heat for hours on end? Sitting in my car waiting for the A/C to kick on is already too much. So imagine my surprise when I pull up to the lane and Team Member Claudia is extremely energetic, and quick with her banter. Her personality punches through the typical monotony of the drive-thru. So much so, I forgot I was on a diet. Her excitement made me excited for the Chick-fil-A cookies, of which I ordered six. Are these cookies going to destroy my calorie count today? Of course. But Claudia said I should treat myself, so I will.
  • CM
    C. Anne Mezzetti
    Aug 7, 2026
    4.0
    The food here is just as good as any other Chickfila. Service is friendly and pretty quick when eating inside. Drive thru service is also friendly but the line is pretty long and takes longer than some places. The mobile line is faster. The worker taking my order was exhausted and I had to repeat myself a few times and he did get one thing wrong on my order but it was okay. There is a playground at this location but it’s really small with no slide and not that fun for older than 3 kiddos.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified August 30, 2026Yext Knowledge Graph
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