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Burger Theory

About

Burger JointAmerican RestaurantBarRestaurant
Grab a seat and get ready for a better burger experience. At Burger Theory, we have a unique point of "brew" - select from a variety of delicious burgers (or create your own!) and local craft beers to kick off your meal. End with one of our house made dessert jars that will satisfy your sweet tooth cravings. Our burgers are made from a (delicious) blend of Certified Angus Beef including chuck, brisket, and short rib. Whether you want to relax and unwind, or have a fun and energizing time, Burger Theory is ready for you. Complimentary Wi-Fi, full-service bar, and TV screens are available for guests.

Location

Burger Theory
980 Omni Blvd 1st floor, Newport News, VA
23606, United States

Hours

Monday6:30 AM - 9:00 PM
Tuesday6:30 AM - 9:00 PM
Wednesday6:30 AM - 9:00 PM
Thursday6:30 AM - 9:00 PM
Friday6:30 AM - 10:00 PM
Saturday7:00 AM - 10:00 PM
Sunday7:00 AM - 9:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.