TIFA Chocolate & Gelato is Midlothian's destination for authentic small-batch Italian gelato, artisan chocolates, baked goods, specialty coffee and chai. We scoop 24 rotating flavors of gelato and sorbetto made fresh in- house, alongside handcrafted chocolates, truffles and bon bond, French macarons, and fresh-baked goods. Sip a latte, mocha or espresso, affogato or gelato milkshake or Iced vanilla chai, Pirates chai, or take home a box of chocolates for someone special. Stop by for a morning latte and pistachio croissant, an afternoon pick -me-up, an after-dinner dessert our wonderful friendly team is here to make your visit memorable. Come taste the difference at TIFA - where every scoop, sip and bite is crafted with love and care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.