Safeway

Reviews

• JM

  Jani Medina

  Jun 18, 2026
  1.0
  Que pena que los baños sean tan asqueroso como pueden los trabajadores entrar hacer sus necesidades en baños con tan poco higiene que asco
• HH

  Helen

  Jun 11, 2026
  4.0
  Always well stocked and organized. Spacious parking lots and site is clean. Staff doesn’t seem to know their products well, unfortunately. Found a misplaced item and wanted more of it, but when I asked an employee where it was located, and he has no idea and had never seen the snack before. Another employee looked at me and then the product, and then walked away. Needless to say, I didn’t find the product even after circling a few relevant aisles…
• KC

  Kareen C

  Jun 1, 2026
  1.0
  I'm new to the neighborhood and genuinely wanted this supermarket to become my go-to grocery store, but unfortunately they continue to disappoint me. First, the seafood steamer is never working. I have even called ahead to confirm it was operational, only to arrive and find that it wasn't. I brought this issue to the manager's attention, yet several months later the steamer still isn't functioning. As a result, I have to go to Wegmans whenever I want steamed seafood. Second, there never seems to be enough staff working the checkout lanes. Regardless of the day or time, even during busy evening hours, customers are often forced to use self-checkout. On my most recent visit, I had a very large order and was still directed to self-checkout. It took an unreasonable amount of time to complete my purchase because I needed repeated assistance with machine and scanning errors. I understand that self-checkout is a convenience for some shoppers, but it should not be the only practical option for customers with large orders. I am a customer, not a grocery store employee, and I shouldn't have to struggle through checking out an entire cart of groceries myself. Safeway has a great location in a wonderful neighborhood, but the customer service and overall customer experience need significant improvement. I would love to support this store, but it feels like customer convenience and satisfaction are not a priority.
• HH

  Hadi Hafeez

  May 9, 2026
  1.0
  lady with horrible attitude just was at the machine for less than 2 minutes after shopping trip and the lady who claims to be the manager with a sleeveless puffer jacket raises her voice at me talking about loitering and giving horrible attitude. I asked for a coherent definition so I would not break her made up rules and she replied raising her voice threatening to ban me. Shopped here for 6 years btw
• KK

  kemosabi70

  Mar 25, 2026
  5.0
  Always a consistent experience.

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