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Charleys Cheesesteaks

4.4
(535 reviews)

Business Details

1149 N Main Street, Marion, VA
24354, United States
(276) 706-8888
https://order.charleys.com/menu/smyth-valley-crossing/

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
1149 N Main Street, Marion, VA
24354, United States

Hours

Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday11:00 AM - 8:00 PM
Saturday11:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM

Menu

1 menu · 83 items

Explore offerings from Charleys Cheesesteaks on 1149 N Main Street in Marion, with popular limited time only, specials & offers, charleys classic combos, and cheesesteaks available at this location.

Menu

83 items

Reviews

4.4
535 reviews
5 stars
368
4 stars
82
3 stars
34
2 stars
17
1 star
34
  • HM
    Horse Show Mom
    Aug 9, 2026
    4.0
    Good cheese steaks.
  • TH
    Tiffeny Harris
    Jul 31, 2026
    1.0
    I ordered online over 30 mins before I arrived. When I walked in the staff behind the counter was like did you have an online order,if so its not ready yet. We havent even started it. I was like I ordered over 1/2 hour ago and she was like not our fault we ate busy. There was 3 other people waiting in the lobby. She was like well its going to be a while hatefully. I was like Im in a hurry is why I ordered it online and she was like your going to have to wait. I was like can I have a refund and she was like I dont think I can. After some back and forth she finally called the manager and refund my money. I will not go back because every time I order online from Bristol or Abingdon they have it ready when I get there. I think they need to train their staff a little better and to get.some people who are at least a little nicer.
  • JJ
    Jerry Johnson
    Jul 31, 2026
    5.0
    Great Food! Great Service! I will be going back:)
  • SR
    sandra robinson
    Jun 2, 2026
    4.0
    The only negative is that their ice machine is broken. Management is aware but they are sending employees out to buy bags of ice and placing it in a cooler for patrons to scoop out themselves. Unsanitary by health code standards I would guess. Fix the ice machine!
  • GG
    Greg Govertsen
    May 19, 2026
    1.0
    I ordered two meals using the app. I arrived at the store as I scheduled it an hour and a half later. When I arrived, they acted like they did not know why I was there. When I told them that I had ordered it through the app and I was there to pick it up. They said it was not even on their screen yet. Within a few seconds, they responded that they did not have bone in wings which were ordered and they had not started the order. They were extremely unprofessional and rude. I asked for a refund and was told no problem. I arrived back at work to find that they had not issued a refund so I called the store. Again, extremely rude and unprofessional on the phone. Tried contacting corporate online and there is no way to speak to a person only to send an email. I had to actually call my credit card company to contest the charge. This location should be shut down. It has such a bad reputation in town that I never should have tried it.

Brand Certified Facts from Charleys Cheesesteaks

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Certified August 30, 2026Yext Knowledge Graph
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