New Grand Mart is an international grocery supermarket offering a wide selection of fresh produce, seafood, meat, and global foods from around the world. We specialize in Hispanic, Asian, African, and international ingredients, along with everyday grocery essentials. Customers can find fresh vegetables, live seafood, specialty sauces, snacks, frozen foods, and unique products that are hard to find in traditional supermarkets. We also feature food court. At New Grand Mart, our mission is simple: One Mart, Many Cultures.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.