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Dunkin' Zero
Brand Certified

Dunkin'

3.0
(192 reviews)

Business Details

13414 Dumfries Road, Manassas, VA
20112, United States
(571) 399-7933
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Manassas, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13414 Dumfries Road, Manassas, VA
20112, United States

Hours

Monday5:00 AM - 9:00 PM
Tuesday5:00 AM - 9:00 PM
Wednesday5:00 AM - 9:00 PM
Thursday5:00 AM - 9:00 PM
Friday5:00 AM - 9:00 PM
Saturday5:00 AM - 9:00 PM
Sunday6:00 AM - 9:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 13414 Dumfries Road in Manassas, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.0
192 reviews
5 stars
72
4 stars
20
3 stars
13
2 stars
19
1 star
68
  • JC
    Josh Connor
    Sep 4, 2026
    1.0
    Stood at the counter for about 10 min at 8:50 am with zero acknowledgment and no order taken. Just left after that. Rude and inattentive staff. Go to starbucks or another Dunkin. This one sucks
  • ZW
    Zachary Wolleman
    Aug 31, 2026
    5.0
    I go to this dunkin almost every day since they opened and I still get the same amazing service. Everyone in this store is awesome especially these three woman who are typically running the drive thru. The drive thru is usually pretty busy but they push out orders quick so you’re not waiting long!
  • AA
    Ana
    Aug 30, 2026
    2.0
    Poor customer service. Though, this doesn't apply to all employees. Just seems like today. Four employees, plus the manager, and they are standing around talking with customers waiting for service. Highly unprofessional. Dunkin HQ should review performance of this location.
  • RH
    Rose Higgins
    Aug 30, 2026
    1.0
    I am extremely disappointed with the service at this location. This is far from the first time my order has been incorrect—it has happened repeatedly, and at this point, it has become unacceptable. What makes the situation even more frustrating is how the store handles these mistakes. Whenever there is an issue with my order, I am told that I need to drive all the way back to the store in order for them to correct it or provide a refund. Customers should not have to make an additional trip because the store failed to prepare an order correctly. It is a significant inconvenience, especially when the mistake was entirely on the store’s end. In addition to the repeated order errors, I have also had multiple experiences where employees at this location were unprofessional and did not handle customer concerns appropriately. After giving this location multiple chances, I have reached the point where I will no longer return. The repeated mistakes, lack of accountability, inconvenience of resolving issues, and poor customer service have completely lost my business. I would not recommend this location to friends or family.
  • LN
    Leyla Nichols
    Aug 1, 2026
    1.0
    SHRINKFLATION ALERT! ***Soy sauce packets in the photos used for size reference*** I've been eating dunkin' donuts since I was in the womb and I'm here to tell you it is blasphemous that Dunkin' would dare to serve donuts this size and think Americans won't know better! Be forewarned folks. The donuts at this location will leave you very disappointed/annoyed/insulted.

Brand Certified Facts from Dunkin'

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Certified October 04, 2026Yext Knowledge Graph
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