Cactus Grill is a family-owned restaurant established in 2019, it comes from the idea of a Mexican and Guatemalan married couple, that love to cook, to spread the Oaxacan (A Southern state in Mexico) style of food. The Tlayuda is the main dish, a very famous Oaxacan craving, but they have a lot of variety on their menu. The owners try to give the best quality service to their customers, so if for any reason we don’t fulfill your expectations, please let the owner or manager know right away, and we promise that you will not leave with an unsatisfactory experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.