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Dairy Queen Grill & Chill

3.6
(585 reviews)

Business Details

8021 Timberlake Rd, Lynchburg, VA
24502-2605, United States
(434) 237-7030
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
8021 Timberlake Rd, Lynchburg, VA
24502-2605, United States

Hours

Monday10:30 AM - 10:00 PM
Tuesday10:30 AM - 10:00 PM
Wednesday10:30 AM - 10:00 PM
Thursday10:30 AM - 10:00 PM
Friday10:30 AM - 10:00 PM
Saturday10:30 AM - 10:00 PM
Sunday11:00 AM - 10:00 PM

Menu

1 menu · 122 items

Explore offerings from Dairy Queen Grill & Chill on 8021 Timberlake Rd in Lynchburg, with popular children's miracle network donation, blizzard® treats, $6.99 4-piece chicken strip baskets, and $3 small dq® coffee coolers available at this location.

Menu

122 items

Reviews

3.6
585 reviews
5 stars
236
4 stars
127
3 stars
65
2 stars
53
1 star
104
  • MB
    Michael Beard
    Aug 24, 2026
    1.0
    Rude didn’t give me all my food I know some kids need a job but you have an attitude stay home I will be calling corporate on you
  • EE
    eisha
    Aug 21, 2026
    2.0
    They make you wait to take your order then once you pull up to pay, you’re still waiting for your order for a while, then I get my food something said open the wrapper and the sandwich looks tossed, dropped never mind the ketchup and mustard that’s a whole new story, definitely not friendly customer service at all.
  • LM
    Lilith Masnaghetti
    Aug 1, 2026
    1.0
    I will definitely not be returning to this DQ. I ordered the 6 piece chicken strip basket and ended up with RAW chicken. When I called to explain the situation I ended up just getting argued with by the manager on duty.
  • AF
    Alexis Forbes
    Jul 13, 2026
    5.0
    My baby boy Sven turned 1 years old on July 10th 🩵 I called and asked for a ice cream sheet cake with a blue border and "Baby Fruit Dancing" as the theme and requested "Happy 1st Birthday Sven". The cake was absolutely spot on and exactly what we wanted and he loved it!!! We loved it!! Thank you so much y'all did an awesome job, it is adorable too!!
  • LM
    Lauren McConnell
    Jul 13, 2026
    1.0
    I placed an order for a cake shortly after opening. I didn’t need it until 8, so I put down 4 as the pick up time to ensure it would be ready when I got there. And when I walked in to give my name and pick it up, this woman stared me dead in the face and said, “Oh we didn’t have a cake decorator today. And we’ve sold out of the other flavors, so I only have peanut butter left.” Are you KIDDING ME? WHY DIDNT ANYBODY CALL ME??? Why wasn’t I MADE AWARE so I could make other arrangements? WHY DIDNT SOMEONE TRY AND CONTACT ME!?!? Who treats people like that??? If I had wanted peanut butter, I would have ordered peanut butter. So no, I don’t want your last leftover cake. And the fact that you SOLD OUT of what I ordered shows me that you IGNORED MY CAKE ORDER. Genuinely, and I mean this with all disrespect, what kind of back alley ice cream shop are y’all running?? Walmart would have NEVER. I ask for a refund. “Oh I can’t do that either. You’ll have to go through the app or come back tomorrow when my manager is here.” I mean honestly, it’s so ridiculous at this point I could laugh. This location is a joke, its employees are a joke, and I will be counting the days until they close this location too. And judging by the way customers are treated here, it shouldn’t take too long. All the employees had to do was pick a FREAKING PHONE and CALL ME so I could have at least gone somewhere else to have some sort of cake. And these idiots waited until the last second so that I couldn’t even make other arrangements. Absolutely atrocious lack of customer service. Save yourself the headache and your child the heartache, and get your cake ANYWHERE else.

Brand Certified Facts from Dairy Queen Grill & Chill

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Certified August 30, 2026Yext Knowledge Graph
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