Dunkin'

Reviews

• HH

  Holly Hawthorne

  May 10, 2026
  3.0
  Stopped in this morning 5/10 about 9:45 am. Plenty of help working (5-6) Two customers waiting. Us and another nice gentleman. No one offered to help us for about 5 minutes. No even made eye contact until one of the employees decided to take our order. The gentleman behind us walked out frustrated. I approached the only female staff member who appeared to be the supervisor and advised her the man behind us left because he was never served. She replied back in an off putting way that he was not served because he was not in line. I can vouch the man was in line behind us.
• MJ

  Monica Jackson

  May 8, 2026
  1.0
  It’s really disappointing when a community business seems more focused on corporate policy than the customer standing right in front of them. I ordered a sweet tea with no ice, and there was confusion over whether that could even be done. Then I was told the cup wouldn’t be filled all the way because the standard portion accounts for ice which honestly feels unfair. If I’m paying full price for a drink, I shouldn’t receive less product simply because I don’t want ice. Moments like this make customers feel like policies matter more than people. I truly hope businesses remember that community care and customer experience are what keep people coming back not just corporate training guidelines.
• J1

  Joshua 13

  Apr 19, 2026
  1.0
  Sunday morning, no donuts in inventory, rude staff. Nice remodel but still very poorly managed and run. Will continue to use Texas donuts instead of here when in Lorton area.
• TR

  Twilight Reyes

  Apr 13, 2026
  1.0
  Snail pace
• DD

  Dianna

  Mar 21, 2026
  5.0
  I go from a weekly early morning, coffee and Dunkin run the staff is always professional and polite. This is my favorite location.

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