Award winning coffee roaster in Lexington, Virginia, located just off I-81 Exit 195 in the Shenandoah Valley. Espresso bar, cold brew, bagels, pastries plus coffee tasting flights. Outdoor seating in dog-friendly garden, indoor seating with view of roasting process, and drive thru. Named by Forbes one the of "12 Best Roasters in the US" and one of "Top 30 Coffees of the Year" by Coffee Review.
Location
Roadmap CoffeeWorks - Roastery, Tasting Room and Drive Thru
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.