I stopped by in the morning to buy a coffee, and the two guys there were very friendly—great customer service.
CW
Chris Wolford
Sep 19, 2026
Waited a long time for my mobile order because they were so consumed with drink orders that my sandwich was sitting there for a while as I continued to wait for the munchkins I ordered. The woman put the munchkins in a bag, which the guys behind the counter thought was hilarious…and I requested only glazed and chocolate glazed. I realized that she only gave me glazed I brought it to the guys attention, he took the bag and put the munchkins BACK ON THE SHELVES. I’m wasn’t looking for a handout or free donuts, but I’m pretty sure that goes against food regulations.
NS
Nicole Rojas Sanchez
Aug 26, 2026
I'm a RA in college and for my hall's first meeting I wanted to get donuts for 50+ people. I ordered 5 dozen from this location and they were super quick to get back to me, however the meeting date got rescheduled day of and I was kind of stressing! The manager was great to communicate different options and said that I didn't have to completely cancel the order but instead let them know when the new date would take place and that they would accommodate. This option worked out perfectly with no extra cost, and the donuts they previously made on our original date were donated to a homeless shelter :) Overall, a really great experience and will definitely be order from them again!
SU
Shermin Uzair
Aug 24, 2026
I stopped by Sunday evening for a pumpkin spice latte. There was one associate up front helping a family of about 6-7 with an ice cream order. I literally stood there for ~15 minutes without any acknowledgement; not even a quick “we’ll be right with you” or "sorry for the wait" or even someone being called from the back.
While I was waiting, another customer walked in and stood directly in front of me at the register. No “excuse me,” no nothing. I politely said, “Excuse me, ma’am, I’m in line.” She gave me a blank stare and then went over to the Baskin Robins side to the associate helping the family to ask for whatever she needed. The associate then helped her and let her leave with her item (seemed like she needed a cup of ice) still without acknowledging that I had been standing there waiting for the past 15 minutes waiting for her to finish up with the family's order.
A few minutes after that, someone finally came from the back to take my order. I asked for a small iced pumpkin spice latte, and she looked confused like she didn't know what a pumpkin spiced latte was. She had to ask the associate if they could make the pumpkin latte; and then proceeded to ask me "did you want the nutty pumpkin?" Then asked me "you wanted a medium right?" I think I repeated my order a total of 3-4 times during this interaction.
When I finally got it, it was basically a cup of milk with barely any coffee flavor. I also wasn’t even given a straw or told where they were. I walked around looking for one while neither associate bothered to point them out, and eventually found them on the opposite side of the store near the entrance.
This was my first time at this location. I normally go to the Dunkin at Kelly Ford Plaza, which has always been great, but they were out of pumpkin. After this experience, I’ll gladly wait until they have pumpkin back in stock so I never had to come here again.
LR
Luis Rosales
Aug 20, 2026
Treat others as you want to be treated! I despise having to pay for a product and still get an attitude just for being there! Well, this will not be an issue at this Dunkin’, in fact, get ready for a smile and prompt service! I’ve been coming to this place for seven years now and prefer to come here than the one closest to my house. Keep up the great work and good positive energy. ⚡️