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McDonald's

3.2
(1,635 reviews)

Business Details

2475 Centreville Rd, Herndon, VA
20171, United States
(703) 793-0757
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2475 Centreville Rd, Herndon, VA
20171, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2475 Centreville Rd in Herndon, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
1,635 reviews
5 stars
497
4 stars
316
3 stars
229
2 stars
130
1 star
454
  • A
    박영민
    4 days ago
    2.0
    If you work at a restaurant and take customer orders, you should have a basic knowledge of the English language. i use to drive through over 40 years first time just give up, because doesn't understand what i said. only reason what i give you 2 stars because i like McDonald.
  • LC
    Leon Curry
    Jun 18, 2026
    1.0
    There has been multiple times that I've ordered something and it arrived incorrectly and I wonder if it's on purpose or if the staff is eating paying attention to the order that is being put in front of them. I'm extremely annoyed that when I order food from this place it does not arrive how I request it multiple times. A McDouble and a double hamburger are two different things. I ordered the double hamburger, although it's more expensive to remind you that I do not eat cheese. But you still give me a double cheeseburger? 😡 😡 😡 When I call to try to rectify the situation, no manager picks up the phone. Even worse nobody picks up the phone. The inside is decent as far as McDonald's goes, but the fact that the cooks are not paying attention to the order is extremely disturbing.
  • MM
    Matthew Major
    Jun 16, 2026
    1.0
    This particular McDonald's always misses something for delivery orders. I have yet to come across an order that I placed that isn't missing something. If it isn't the food missing. It is the utensils, napkins, condiments, or drinks. This morning for example, I order breakfast. I ordered the big breakfast. I got no syrup whatsoever or butter for the pancakes, no napkins, no utensils. Am I supposed to eat with my hands? The syrup thing kills me. I order extra just in case and you all don't even give the syrup or butter that should actually come for free when you order certain meals. When you dine in, there's no ketchup dispensers or buckets to get ketchup packets, there are never napkins left out. Your managers hang up the phone when you call to complain and ask why things are always missing. This is simple.. designate someone who is helping fulfill orders to check every bag to make sure the extras needed are in there... or are you all so cheap that you just love shorting customers to save on your overhead costs? My other recommendation is to just fire the leaders....all of you. Because not only do you not train your staff on the right way, but you don't even demonstrate customer service qualities as a leader yourself. Just close this restaurant down and let someone who knows how to run a business take over. Clearly, you all don't like the feedback either because you love hanging up phones when a customer calls to express frustration. DO BETTER or lock those doors forever. You know what is really sad? I was in Bali not too long ago and my wife and I ordered through a delivery service there late at night. The food tasted way better than your best try here in this location. This isn't the McDonald's I grew up on. Your food and service are trash!
  • FG
    Frefire Garena
    Jun 13, 2026
    5.0
    We do a order with rewards but when we pas to get the order we also order more but we ask for tha other were I use rewards and they said that they didn’t have any order and I also showed the resit
  • YL
    Yiyang Li
    Jun 6, 2026
    1.0
    The staff at this location keeps throwing tantrums at me time after time. I ordered through the app with a table number so I can get my food in a tray. The manager was not happy about it. She told me I’m supposed to grab a number from the kiosk in a very rude manner. I explained to her about the table number and she told me that’s not how it works, she started arguing with me. This place also doesn’t have lemon for their sweet tea and they don’t provide refills.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2475 Centerville Rd, Herndon, VA?

This McDonald's location is open 24 hours a day, 7 days a week, including delivery and drive-through services.

Does McDonald's at this location offer delivery services?

Yes, they offer delivery services including same-day and no-contact delivery.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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