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McDonald's

3.3
(1,381 reviews)

Business Details

1071 Elden St, Herndon, VA
20170, United States
(703) 471-1144
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1071 Elden St, Herndon, VA
20170, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1071 Elden St in Herndon, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
1,381 reviews
5 stars
494
4 stars
237
3 stars
174
2 stars
100
1 star
376
  • CE
    Curtis Ellerbe
    1 day ago
    1.0
    So a few things apparently this new girl that works there she’s sweet you know but at the same time I don’t know if she doesn’t understand English she was having a hard time understanding my order and I just ordered a double fillet of fish meal large and I asked for it to be extra crispy extra cheese and extra tartar sauce, but I want the extra tartar sauce on the side. They still put a lot of tar sauce on the sandwich and still gave me the extra tartar sauce on the side, which is not what I want then after I ordered my food was ready. My condiments was mayo, ketchup, and mustard they gave me honey mustard. I didn’t ask for honey mustard and the sandwich was regular fillet fish not the double I’m OK honest honest mistake. I’m not tripping about that. I worked in fast food. I make mistakes all the time so it’s OK. I didn’t even trip about all that tartar sauce on this sandwich. I ate it and I enjoyed it for the most part and then after I was about to leave I was saying let me go get a refill so I asked for a refill, I got a large lemonade and unsweetened tea mix. The young lady has to tell me that you don’t need to give me your cup. I’ll give you a new one so that indicates I can just throw it Away Then she comes back and say oh I can’t give you a refill. You can’t get refills on. Half lemonade half unsweetened tea you can only do refills on tea. I’m like OK well that’s OK. Just give me the sweet tea instead She goes to say oh no, you have to purchase this sweetie and then get a refill on the sweet tea and I’m like that’s weird. I’ve never heard anything like that. There was already sweet tea or tea inside of it already, but because it had eliminated it now I have to order the sweet tea first in order to get a refill on that tea. I even told the manager the manager didn’t even seem to care. He’s like shaking his shoulders like OK so what do you want me to do that was basically his response I didn’t confront it the manager and said well she insisted when I insisted, but she basically said I can just throw it away. She was like I never told you that you can throw it away. I said yes you did not say for me to throw it away, but you didn’t say that you’ll give me a new cup so that made me realize that I don’t need to keep the cups out throw it away he wouldn’t even still even if it’s the first offense he wouldn’t even give me the. The sweetie, I end up paying for the sweetie, but even before I ended up besides to pay for the sweet tea when I’m standing there waiting because I finally decided to order a sweet tea the young lady talk to the manager and says that guy is still there what does he want? And I’m like what do I want? I want to order something else since I can’t get a free refill. I even asked the manager address OK for example if I order a Diet Coke and I want a refill, can I get a regular Coke and he was like yes before lemonade if I want to change it to any other drink, I have to buy that drink and then get a refill on that that makes no sense and I told him no other McDonald’s has ever done that if you just can’t do refills at all in general, then I don’t like it, but that’s still fine. A lot of places to do that but I’ve never heard where you have to buy another drink now I get it if I got like a milkshake or a McFlurry or something like that and then I wanted to get a regular drink that has different that Chick-fil-A and McDonald’s so I can get it but service is not that good .
  • SH
    Steven Harvey
    4 days ago
    4.0
    Always great customer service and clean restaurant!
  • WW
    Walter
    Oct 22, 2026
    5.0
    🍔🍟Not bad at all.
  • SR
    Stanley Ramírez
    Oct 20, 2026
    1.0
    I’m not taking away a star—because I can’t—but the service from the cashier who works the midday shift is abysmal.
  • EB
    Emily Bauer
    Oct 7, 2026
    1.0
    We opened our happy meal & bites were already in the chicken nuggets……

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