Location.com logo
A top-down photograph of a group of friends having a meal at a Five Guys restaurant.
Brand Certified

Five Guys

4.4
(354 reviews)

Business Details

12210 West Broad St, Henrico, VA
23233, United States
(804) 505-3136
https://restaurants.fiveguys.com/12210-west-broad-st

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 12210 West Broad St in Henrico is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
12210 West Broad St, Henrico, VA
23233, United States

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 10:00 PM

Menu

1 menu · 19 items

Explore offerings from Five Guys on 12210 West Broad St in Henrico, with popular main menu available at this location.

US Menu

19 items

Products & Services

1 list · 8 items

Services

8 items

Dine-In

Enjoy hand-cut fries and fresh, never frozen burgers made to order in our restaurant.

Takeout / Carryout

Order your Five Guys favorites at the counter and take them to go – hot, fresh and ready when you are.

Curbside Pickup

Skip the wait! Select locations bring your order directly to your car (check availability at your local Five Guys).

Delivery

Get Five Guys delivered fast through DoorDash, Uber Eats, Grubhub and other partner services at most locations.

Online Ordering

Order directly from our website or Five Guys app for limited-time offers, the best prices and to save your favorites!

Catering

Make everyone happy with Five Guys catering – fresh burgers, hand-cut fries and all the fixings (availability varies by location).

Gift Cards

Give the gift of Five Guys! Physical or digital gift cards available.

Mobile App Ordering

Download the Five Guys app for easy ordering, exclusive offers and your favorites exactly how you like them.

Reviews

4.4
354 reviews
5 stars
232
4 stars
66
3 stars
25
2 stars
12
1 star
19
  • AS
    Alexander Sam
    Sep 28, 2026
    2.0
    I usually don’t leave reviews, however, none of the sodas in the soda machine tasted right. They were not being dispensed evenly, so it tasted pretty bad. We brought it up to one of the employees, Alejandro, and tried to get a bottled beverage in exchange of a cup. He refused, gave us attitude and continuously flung his hands in the air. Afterwards, he blamed the company for not allowing it… then he went over to the soda machine himself to drink out of it, after telling us he wasn’t the one who could fix it. Had he not have had an attitude, we would’ve just paid for a bottle, but we refuse to spend another dollar at this location. Even if this is just a burger joint, Terrible customer service.
  • AL
    Adam Lew
    Sep 18, 2026
    1.0
    Came to pick up my order at 9:20pm they decided to close up early before 10pm with a sign on the glass saying "closed online orders will be refunded" no further explanations would not be returning to this location until further action from upper management
  • RR
    RTM Rtm
    Sep 18, 2026
    1.0
    Avoid unless you like to get abused. I waited one hour, ONE HOUR, for two burgers ordered on the Five Guys app. The staff wasn't in the least concerned. Horrible experience. AVOID!
  • CL
    C L
    Sep 13, 2026
    1.0
    Employees don’t understand what you say. Also rude when corrected .
  • TS
    Tina Snyder
    Aug 20, 2026
    5.0
    Simply Wonderful!!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: