Buttermilk and Honey is created by husband wife duo Chef Mike Lindsey and Kimberley Love-Lindsey. Chef Mike's North Carolina roots and love for fried chicken shine all over the menu from his chicken sandwiches to the southern sides. Chef Mike, awarded ''Best Chicken sandwich in America" by Restaurant Hospitality, "Best Chicken Sandwich" by Richmond Times Dispatch and "Best Mac and Cheese" among others
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.