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Dunkin' Zero
Brand Certified

Dunkin'

3.5
(646 reviews)

Business Details

(540) 205-8126
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Harrisonburg, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
81 Pleasant Valley Rd, Harrisonburg, VA
22801, United States

Hours

Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday6:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 81 Pleasant Valley Rd in Harrisonburg, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.5
646 reviews
5 stars
281
4 stars
110
3 stars
64
2 stars
34
1 star
157
  • TL
    Tzvi Liberman
    Oct 4, 2026
    2.0
    My experience at this Dunkin’ location has been quite disappointing. I believe management needs to pay more attention to employee training, supervision, and hiring, especially when it comes to customer service. In particular, I have had negative experiences with some employees who are from the Middle East. In my experience, some of them have displayed an attitude that I consider unacceptable for people working in customer service. On several occasions, they have taken orders incorrectly, and when the customer tries to clarify the mistake, they become upset or respond with an unprofessional attitude, even when the mistake was made by them. I want to make it clear that my criticism is about those specific behaviors and attitudes, not about someone's background or origin. I also believe it is unfair that this type of behavior ends up affecting the work environment and causes other employees from different backgrounds, who are doing their jobs properly, to have a difficult experience. Management should establish clear customer-service standards, supervise employee behavior, and make sure that every employee, regardless of their background, treats customers and coworkers with respect and professionalism. Dunkin’ can do much better. A good product does not make up for a poor experience caused by inadequate service and an unprofessional attitude.
  • BI
    Bruce InCharlotte
    Sep 29, 2026
    4.0
    When did coffee get so expensive? We stopped in here for a large hot coffee and it's $4.48 with tax. Ouch! The coffee was exactly what we expect from Dunkin. Hot, fresh, delicious and prepared as requested. It was a great cup to get us moving with our day. There is a nice, clean dining room that's good for sitting but we were heading out to explore instead.
  • BK
    Blaje Kniceley
    Sep 22, 2026
    1.0
    It was horrible service never coming back to this place and I got a tiromisu shakin expresso and nobody is in here and waited 25 minutes and employees are very slow and get mad when you order that they don’t want to make…. Terrible employees never coming back again ever ever ever ever
  • CS
    Cash Sanzone
    Sep 22, 2026
    1.0
    Workers have no care for there job at all. They made my wake up wrap wrong and when I asked them to fix it she said “I ain’t doing that” then took 30 minutes to make our drinks. This is what’s wrong with the world.
  • NL
    Nya Lanham
    Sep 3, 2026
    1.0
    I mobile ordered here and it was food for three people so it was a little large. While waiting, I could hear what sounded like them trash talking my order. They served my food and forgot my iced coffee. I had to remind them to make it and tell them what was in it. I left and realized the donut I'd ordered wasn't in the bag so I went back for it. They had locked the doors 10 minutes before closing and wouldn't let me in until I kept knocking and mouthing that I needed my donut. They finally let me in and gave it to me and were very apologetic. I don't like to be harassing but they forgot two things I paid for. The coffee was delicious, though.

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location?

This Dunkin' in Harrisonburg, VA is open from 5:00 AM to 8:00 PM Monday through Saturday, and 6:00 AM to 8:00 PM on Sunday.

Does this Dunkin' offer delivery and pickup services?

Yes, this location offers both curbside pickup and delivery services for customer convenience.

Brand Certified Facts from Dunkin'

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Certified October 11, 2026Yext Knowledge Graph
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