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McDonald's

3.1
(1,454 reviews)

Business Details

601 Aberdeen Rd, Hampton, VA
23661, United States
(757) 964-6580
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
601 Aberdeen Rd, Hampton, VA
23661, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 601 Aberdeen Rd in Hampton, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.1
1,454 reviews
5 stars
379
4 stars
264
3 stars
294
2 stars
147
1 star
370
  • MD
    Mimi Doodle
    Jun 28, 2026
    1.0
    This was by far the worst experience I’ve had at this McDonald’s. I waited about 15 minutes after receiving my food just to get my drinks and the missing sauces from my order. What made the experience even worse was the environment. I felt bad for the employees because there didn’t seem to be any positive leadership or teamwork. I witnessed a manager yelling at an employee while she was handing food to customers, which was uncomfortable to watch and very unprofessional. I understand that restaurants get busy, but treating employees with respect goes a long way. A positive, supportive work environment benefits both the staff and the customers. I hope management addresses these issues because this experience was disappointing from start to finish. I also want to give a shout-out to the light-skinned young woman wearing the orange wristband. She seemed to be trying her very best despite the stressful environment, and it showed. She remained professional and continued helping customers even under pressure. I hope she’s recognized for her hard work.
  • MR
    Michael Reed
    Jun 25, 2026
    1.0
    My experience was absolutely ridiculous I ordered a frappe and the manager said the frappe machine is being cleaned which means they don't do any cleaning at this location the machine is suppose to be cleaned daily so that way it doesn't have to be cleaned at 6:45 in the afternoon they need to get some more employees that are not lazy and ignorant to the fact
  • KB
    Kathleen Bell
    Jun 10, 2026
    1.0
    In the evening, this is by far the worst restaurant I have encountered. In the most recent debacle, I ordered via the app and arrived before closing. The teens who worked there waited me out by not greeting me or speaking to me so I could give them my code at the drive through. Then, when I pulled to the window to try and get my food, I was informed they were now closed and I needed to cancel my order. I had arrived in time and it was before 11. There was another car sitting at the window in front of me, but they were just friends of the workers. I don't typically have issues during the day, but the evening shift is a piece of work.
  • NN
    Natavia
    Jun 6, 2026
    1.0
    There was hair on my sandwich wrapping and on my burger.
  • SM
    Spencer Miller
    May 19, 2026
    1.0
    The service of this place in the morning and evening is day and night. Normally, my experience in the morning with this place is damn near 5 stars. Renee makes the drive thru fun and you feel valued. Today, i went tot he drive through and there was 2 cars in the line before me; order already placed. I pull up to the speaker, the pre recorded message plays, “good morning would you like to…” it’s evening time… let’s move past that, simple mistake. I wait about 2 minutes before I’m greeted. I ask for a spicy chicken only cheese and bacon, just the sandwich, implicating that i want the one that comes in the meal. The lady barely can hear me so i speak up. She rings me up for the hot and spicy mc chicken. I tell her, “no, i wanted the sandwich, like the one that comes in a meal, the spicy” she responds, “huh? Which one do you want, just say what you want. 4a or 4b, what do you want? Hold on” she takes the sandwich off and asks AGAIN what i want. I say my order; the spicy chicken 4b only bacon and cheese. She asks is there anything else? I also ordered a large fry. “Please pull around” My order is about 16 dollars. I’m at the window, it’s still a wait. The whole experience is about 10 minutes; fries cold and limp and upside down in the bag and the chicken sandwich cold, the meat warm (warming bin) and lo and behold; PICKLES. I just don’t understand. Between “only” and “just say what you want” I’m not sure what I’m more upset at. After 16 dollars and 10 minutes… i expect to have a satisfying meal and feel good about spending it. I feel disrespected, robbed, not listened to, and like i was inconveniencing them. I will NEVER go to this mc donalds again after 3pm. That 16 bucks could have went to my tank. With gas being 4.25 now that was 4 gallons of gas i passed up on to get spoken to like a child, have my order messed up, and cold fries, which i know take about 3 minutes and 30 seconds to cook so you could have had a fresh batch up 3 times in this experience. Please try to coach that young lady on listening for clarity and the kitchen as well on the importance of accuracy with the take offs on sandwiches; allergic reasons most importantly. I expect feedback from this. I have called personally and celebrated Ms Renee for making that McDonalds fun to go to. But this is def the worst experience I’ve ever had there in 3 years.

Frequently Asked Questions About McDonald's

What are the daily opening hours for McDonald's on Aberdeen Rd, Hampton VA?

McDonald's on Aberdeen Rd is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday, except for Friday and Saturday dining hours which end at 12:00 PM.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Sunday through Thursday, 5:00 AM to midnight on Friday and Saturday, and opens at 6:00 AM on Sundays.

Brand Certified Facts from McDonald's

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