Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Unusual to go to a McDonald's and be greeted, taken care of, and have a clean restaurant. Great job
MB
MK B
Apr 18, 2026
1.0
Employees are rude. They they’re more busy talking to each other than tending to customers. And assistant manager Sherrell needs more training because if you don’t even know how to print a receipt for a refund should you really be in that position?
XA
Ximena Alvarado
Apr 6, 2026
2.0
I am not one to complain because I also used to work in a fast food chain but an employee’s service I received was really something. I ordered through the mobile app to make it easier for myself and employees and I have never had a problem before with this location or past employees but lately one of the employees in the second window who I have seen frequently now just does not give at least 3/5 service. I do not expect 5/5 service because everyone has their days before but lately this employee has either distracted or very childish. Today, I ordered two meals and I don’t know the policy is but they put the both meals in the kpdh box which I have not seen before and she only gave one drink out of two. So I was going to ask the employee if they were holding on something and for my drink. She later tells me that it’s all in the box and to have a good day and closes the window. After a few moments later, I tell her after a minute, I proceed to tell her I’m missing a medium coke. She starts to laugh and say a what?. We go back in forward and it seems like she was really trying to play. As I didn’t want to further hold the line up, I drove away with the coke and when I look inside the box. I am missing a hash brown and I was not about to go back there since she really wanted to play with me. In conclusion, I get that employees have those days but at least double check the orders before sending it out the window.
EW
Erin Williams
Apr 4, 2026
1.0
I pulled into the drive through line and was promptly ignored for about 10 minutes. The lane split into two, and the employee only took orders from one lane. I watched 5 cars go by before I yelled out asking to have my order taken. Then the employee gave me attitude because I requested service. I could not get her game as she didn’t wear a name tag
TW
Trevin Wilson
Mar 12, 2026
1.0
It doesn’t matter if it’s 7am, 1pm, 6pm or 10pm or even if there is no one in the line but you, you’re going to have to pull up to the #1 pick up spot “, put your car in park and wait for food. Literally always slow.
What are the regular operating hours for McDonald's at 1196 Big Bethel Rd, Hampton, VA?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available every day from 5:00 AM to 11:30 PM.
Does McDonald's offer a drive-thru service and what are its hours?
Yes, McDonald's has a drive-thru open daily from 5:00 AM to midnight.
Can I order McDonald's online or use a mobile app for ordering?
Yes, you can order online via McDonald's website or through their mobile apps available on the Apple App Store and Google Play.
What payment methods are accepted at this McDonald's location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What types of services does this McDonald's provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a loyalty or rewards program available?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
What nearby dining options can I explore around McDonald's at 1196 Big Bethel Rd?
Nearby dining options include Taco Bell for Mexican food, Fortune Garden for Chinese and Italian cuisine, Japan Express for Japanese food, and Japan Sushi House for sushi.
Are there other services near McDonald's that might be convenient to visit?
Yes, nearby services include a laundromat at Plaza Laundromat, dental care at Morrison Dental Group, and a daycare at Grandma's Daycare.
What beauty and wellness facilities are close to this McDonald's?
Nearby beauty and wellness options include Transitions Beauty Salon, Chic Studio, Pro Nails & Spa, Smash Lashes Studio, X'Sensual Beauty, and Tribal Yoga studio.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: