A few weeks ago I shopped here and an elderly cashier complained of the heat that was blowing on her as she worked. It was about 80 degrees outside that day. As I was standing there to purchase the items I bought the heat was unbearable for me & I was only standing there for a few minutes. I asked if she spoke to anyone about it-she advised that she was told by mgmt there is nothing they could do about it. I think this speaks to how the concerns for employees are handled here.
Today I went into self checkout & this woman in the picture below stepped up closer than she was when I got to the self check out lane. I turned and looked at her & she said absolutely nothing just stared at me. No hello how are you, do you need any help nothing. There is a manager here who does the same thing. She stands there & just looks at people as they disgust her. When she speaks to people when a lane is open - her tone is very authoritative. These are customers & employees not someone you own. Food Lion isnt alcatraz it is a grocery store & treating people as such is unprofessional & lacks customer service. A lot of elderly people shop here & it is important to be kind & courteous not militant.
SM
Sterling Merritt
Mar 7, 2026
4.0
Best grocery prices around
BB
Bubble Bunny Bailey
Feb 1, 2026
5.0
Always clean, friendly, and helpful
NF
Nilo Rafael Figueroa
Jan 13, 2026
4.0
Good prices when using MVP card
IC
Iranette Coston
Jan 11, 2026
5.0
It's okay the bus keeps saying HRT IS NOW HIRING it's the most irritating thing because they'll talk to each other at the terminal with their coffee snacks and keep talking to each other while the bus is supposed to be pulling off. Extending their "Breaks"
What are the operating hours of Food Lion in Hampton Plaza?
Food Lion in Hampton Plaza is open every day from 7:00 AM to 11:00 PM.
Where is Food Lion located in Hampton, VA?
Food Lion is located at 4047 West Mercury Blvd, Hampton Plaza, Hampton, VA 23666, US.
Does Food Lion offer any rewards or savings programs?
Yes, Food Lion offers a Shop & Earn Rewards Program to help customers save on their purchases.
Is the Food Lion store accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance and wheelchair accessible parking.
What types of payment does Food Lion accept?
Food Lion accepts debit cards, mobile NFC payments, and paychecks. It does not require cash only.
Are prepared foods available at Food Lion in Hampton?
Yes, this Food Lion location sells prepared food items.
Does Food Lion in Hampton Plaza have public restrooms?
Yes, the store has public restrooms available for customers.
What nearby places can customers visit before or after shopping at Food Lion?
Customers can visit several nearby places such as McDonald's for a quick meal, Family Dollar for discount shopping, or Pet World Hampton for pet supplies and grooming services.
Are there automotive services near Food Lion in Hampton Plaza?
Yes, nearby automotive services include Strickland Brothers 10 Minute Oil Change, Tune Up Plus, and O'Reilly Auto Parts for repairs, oil changes, and parts.
What nearby financial services are available around Food Lion in Hampton Plaza?
Customers can access financial services nearby such as Western Union for money transfers, Old Point National Bank for banking services, and Coinme for currency exchange.
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