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Chick-fil-A

3.2
(732 reviews)

Business Details

5018 Mercury Blvd, Hampton, VA
23605, United States
(757) 234-7941

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Hampton Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
5018 Mercury Blvd, Hampton, VA
23605, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 5018 Mercury Blvd in Hampton, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

3.2
732 reviews
5 stars
309
4 stars
89
3 stars
34
2 stars
61
1 star
239
  • MC
    Mr Crispycake
    1 day ago
    2.0
    So I work in Newport News and I passed this Chick-fil-A quite often and I have been coming here because my old traffic route got switched and you know typically early in the morning you wanna have your food quick warm and it starts your day off good well for like the past four times now plus today so five I’ve come to get the same meal. I’ve gotten every morning for almost 5 years sausage Chick-fil-A scrambled meal with a orange juice and hashbrowns and for some reason the past five days in a row almost I’ve gotten my food and it’s cold like not been cooked. Cheese isn’t melted cold to eat now I understand food industry there’s issues here and there, but when I asked, why isn’t the food warm because I’ve gotten my food many times to where it’s too hot to eat and I’d rather prefer that the guy explained to me that they sit in a warmer and that’s the best that they got well. Maybe you gotta crank the damn warmer up because if the wrapper is warm, that doesn’t mean the food is warm. Now I’m not trying to be rude and I’m not trying to be an angry Karen about the food industry, but yeah it’s 6:30 in the morning and the last thing I wanna do is be pissed off because the food that I’m paying for is cold and it’s upsetting because I got a new burrito and it’s not exactly any warmer than the last one. It’s a little warmer but like I’ve gotten my food when it’s damn steaming too hot to touch or eat so I don’t know what’s going on this week I don’t know if there’s an issue with the warmer if there’s an issue with the service if there’s an issue with the equipment, I don’t know but moving forward I would prefer to have my food warm or hot not freezing cold if any of the managers can assist with making sure the food is warm that would be greatly appreciated
  • CA
    Carnesha Avery
    Oct 2, 2026
    1.0
    If you’re accepting Mobile through orders have the mobile lane open.. It’s no reason you don’t have that third lane open. I order mobile lane for convenience. Turn off mobile lane orders on the app if the lane not open.. Stop wasting our time.
  • OL
    Omari Lowe
    Sep 14, 2026
    1.0
    7/10 your food will not be correct/all together
  • CR
    Christopher Rosado
    Sep 4, 2026
    1.0
    Probably the worst fast food experience I’ve ever had not just Chick-fil-A. So this location has a drive-through window and lane for mobile orders only. If you place a pick up order and go through the other line to speak to someone, they send you around to scan a QR code and go in the mobile order line only. Then when you go to that line, they say they can’t give any sauces from that window. You have to drive around to the entire other side of the building. Park, get out and walk up to the walk up window. Then ask for sauce. Then I see the Employee walk back to the other side that is near the drive-through window just to hand you the same exact sauce that could’ve been given to you 10 minutes ago and saved everyone’s time. It makes absolutely no sense to the customer or to the employees that walk the same amount of time. When I ask, why is this so, they say it’s just the rules they made at this place and then they wave you off. Worst Chick-fil-A I have ever been to.
  • FM
    Fritz Martell
    Aug 31, 2026
    2.0
    I was told at this particular establishment that they do not offer refills on your beverage. What kind of Chick-Fil-A doesn’t offer free refills! I have been to several Chick-Fil-A restaurants across the nation, and this is the first time I have ever been denied this request. This is not the kind of customer service I have become accustomed to when dining at this typically fine fast food franchise. My disappointment is immeasurable, my day is ruined, and worst of all, I have been left parched! I will not be returning to this location. Good day! 😡

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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