At Papa Johns Pizza in Grafton, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Grafton pizza for any occasion. Call us for pizza delivery in Grafton or stop by 4740 GEORGE WASHINGTON MEM HWY for carryout to order the best pizza in Grafton, along with breadsticks, wings, and more!
We ordered DoorDash from Papa John’s well over 2 1/2 hours ago and they will not refund the money to us. They’re telling us that we have to go to DoorDash and if we want another order of whatever we just paid for we have to pay for again I will never go back to this establishment. They are terrible in their crooks. I give them a one star out of five.
LR
Local Reviewer
Jan 30, 2026
1.0
I don’t usually write reviews, but this experience was bad enough that I felt compelled to. This was disappointing, especially since my last experience with a Papa John’s a few years ago was actually very good.
Lately I’ve been ordering from Domino’s because their deals are better and, honestly, their pizza has been consistently solid tasting (Poquoson location)—especially their New York style crust. With that in mind, I decided to give Papa John’s another try and ordered the $9.99 large three-topping pizza with a New York style crust, along with 24 buffalo wings.
The wings were average for a chain pizza place, but the pizza itself was just awful. It tasted no better than a cheap frozen pizza you’d grab from the grocery store for a few dollars. You can judge for yourself by the photos.
To top it off, one pizza didn’t include a pepperoncini at all, and the one that did came with one that looked completely unappetizing.
Big chains might get away with this kind of inconsistency, but local mom-and-pop shops can’t—and that’s exactly why consistency matters. If food quality and execution aren’t reliable, you’ll lose both new and returning customers.
I don’t write reviews often, which should say something. Unfortunately, it feels like bad experiences like this are becoming more common these days—whether it’s food quality, consistency, or value for the price. This visit was a clear miss.
TB
Tiana Bailey
Jan 15, 2026
2.0
Pizza is not hot and peppers are clearly old too.
A
서제인
May 14, 2025
1.0
There was hair in my pizza. A long strand that appeared to have cooked with the cheese on top. So gross. Threw the whole pizza away. Never ever coming back here again.
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