Welcome to Twin Hickory Tavern, neighborhood casual dining restaurants serving Glen Allen and Richmond, VA. Try our gourmet burgers, hand-battered chicken, share plates, daily specials, and expansive craft beer selection. Whether seated at the bar enjoying the revelry of the “regulars”, gathered at a community table with family and friends, or seated in a comfortable dining room booth, you'll feel right at home. And don’t forget to check out our Rooftop at the Parham Road location - perfect for private events, catching local live music, and after work happy hour under the sun or stars.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.