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Acai Bowl/smoothie bowl with NUTELLA®, fresh fruit and granola and chia seeds
Brand Certified

Tropical Smoothie Cafe

2.8
(197 reviews)

Business Details

9972 Brook Road, Glen Allen, VA
23059, United States
(804) 709-1143
https://locations.tropicalsmoothiecafe.com/va/glen-allen/9972-brook-road

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
At Tropical Smoothie Cafe® in Glen Allen, we make eating better easy with made-to-order smoothies, bowls, wraps, flatbreads and ’dillas. Sip fan favorites like the Island Green® smoothie, dig into Acai Bowls or fuel up with protein-packed options like the Peanut Paradise™ smoothie and PB Protein Crunch Bowl. Craving something seasonal? Try limited-time offerings like the Salted Caramel Javablender with smooth, roasted cold brew energy. Order ahead in the app or online for delivery, curbside or pickup and enjoy bold flavors for breakfast, lunch or dinner. Eat Some Good™ *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
9972 Brook Road, Glen Allen, VA
23059, United States

Hours

Monday7:00 AM - 9:00 PM
Tuesday7:00 AM - 9:00 PM
Wednesday7:00 AM - 9:00 PM
Thursday7:00 AM - 9:00 PM
Friday7:00 AM - 9:00 PM
Saturday8:00 AM - 9:00 PM
Sunday8:00 AM - 9:00 PM

Menu

1 menu · 89 items

Explore offerings from Tropical Smoothie Cafe on 9972 Brook Road in Glen Allen, with popular featured products, toasted snack rolls, digital exclusives, and breakfast available at this location.

Menu

89 items

Reviews

2.8
197 reviews
5 stars
69
4 stars
14
3 stars
9
2 stars
13
1 star
92
  • KH
    Kaylin Harris
    Oct 1, 2026
    5.0
    I had good customer service from Renae and Jim … I enjoyed my Bahamas
  • GG
    Gabe Goebel
    Oct 1, 2026
    5.0
    Great atmosphere, Great Customer Service, I would definitely recommend coming back, shout out Ranae and Jim
  • JP
    James Prince
    Oct 1, 2026
    5.0
    Only tropical smoothie in my area that seems to constantly blend all the ice in a smoothie
  • CL
    Charles Lewis
    Sep 24, 2026
    5.0
    The front counter person, Haley, went above and beyond to make me feel welcome. To make everything even better, Alisha also made me feel like I was the most important customer. Thanks for everything especially the awesome food. Customer for life!
  • JT
    Jamisha Turner
    Sep 21, 2026
    1.0
    I stopped in to get a Blimey Limey, and unfortunately, the customer service was extremely disappointing. When I walked in, I stood at the register waiting to place my order. There were four employees working. Two gentlemen had their backs turned, one employee was mopping, and a young lady with braids was cleaning the area while facing in my direction. I completely understand that the employees with their backs turned may not have seen me, and the blender was running, so it may have been difficult to hear. However, the young lady facing the front never looked up or acknowledged me at all. After standing there for a while without so much as a greeting, I finally had to ask, “Is anyone working?” One of the young men came over and apologized, saying he hadn't heard me because of the blender, which I understood. What bothered me most was that the lack of acknowledgment continued. Another gentleman came in behind me and placed his order, and then two additional customers came in and stood in line waiting. Still, there was no greeting or acknowledgment from the other employees. I understand that employees have cleaning and other responsibilities to complete, but customer service should still be a priority. It takes only a few seconds to look up and say, “Hi, how are you? We’ll be with you in just a moment.” Customers should not have to stand at the register wondering whether anyone is going to assist them. The young lady with the braids was especially disappointing because she was facing the customer area and could clearly see people waiting, yet she never looked up, greeted anyone, or attempted to acknowledge the customers. Management really needs to address the hospitality and customer service at this location. Being busy or completing other tasks is understandable, but completely ignoring customers who walk through the door is not. A simple greeting and acknowledgment can make a huge difference.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the opening hours for Tropical Smoothie Cafe?

The cafe is open Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.

Brand Certified Facts from Tropical Smoothie Cafe

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Certified October 04, 2026Yext Knowledge Graph
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