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McDonald's

3.6
(1,657 reviews)

Business Details

5603 Leesburg Pike, Falls Church, VA
22041, United States
(703) 998-6627
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5603 Leesburg Pike, Falls Church, VA
22041, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5603 Leesburg Pike in Falls Church, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
1,657 reviews
5 stars
694
4 stars
304
3 stars
245
2 stars
83
1 star
331
  • JW
    James Winters
    4 days ago
    5.0
    This is not a 5 star comment. I went through the drive thru and I was charged for two bacon egg cheese biscuits and I only received 1. It's raining extremely hard right now and can't come back. You need to get it together. I hate leaving bad feedback, I am not that way.
  • YY
    Yariel
    5 days ago
    3.0
    The remodel of this location has brought my rating down a few notches in my book. Before remodel it was fast reliable service now i feel that the staff don’t care and give you a different order than what you have placed. Other than that the atmosphere of remodeled mcdonald’s is cool and a little tacky. Overall good food just needs improvement on service
  • 1B
    1248 Brosnan
    Sep 29, 2026
    1.0
    I’m very disappointed with the decaf coffee at this McDonald’s. Every time I order decaf, the coffee is cold and tastes old and stale. If decaf coffee is listed on the menu, customers should be able to expect it to be hot, fresh, and made with the same level of care as regular coffee. We are paying for our food and drinks, it’s not free. Customers deserve to receive what they paid for, especially something as simple as a fresh cup of coffee. I hope McDonald’s takes this feedback seriously and makes sure decaf coffee is prepared fresh and served hot. Please show some respect to your customers and give us the quality we are paying for.
  • NO
    Neal Obermeyer
    Sep 28, 2026
    2.0
    This is the dystopian post-human future McDonald’s is engineering. No one works the counter, and the people putting the food on the pickup shelves are hidden from view, so you just see hands placing bags there. There are occasional anguished outbursts, as customers wish for any employee to be visible. A poor woman came in just wanting to pay cash for an ice cream cone, and it took at least 10 minutes for her to leave with cone in hand. But dystopia is delicious, as I had probably the tastiest McDouble and McChicken I’ve ever had. EDIT: McDonald’s replied asking me to reach out so they can help. I’m not sure they are following — this was not an “incident;” this restaurant is the fulfillment of the direction McDonald’s has been moving for years. Kiosk or app-based ordering, structuring food deployment for mobile and/or delivery orders, no refills to discourage people hanging out — it’s all executed to perfection here. It’s just an awful experience. Food was exceptional though.
  • GI
    Ghada Ibrahim
    Sep 16, 2026
    1.0
    I would like to file a complaint about my experience with a mobile order at one of your McDonald’s restaurants. I placed a mobile order for a Happy Meal and went through the drive-thru to pick it up. At the first window, the employee told me to proceed to the second window to receive my order. When I arrived at the second window, I provided my mobile order code to the employee. She closed the window and disappeared. A male employee then came to the window and asked for the code again. I gave him the same code, and he also closed the window and disappeared. Another female employee then came and asked me for the code again. I provided it again. She then disappeared and eventually came back asking about my order. This was extremely frustrating because this was a mobile pickup order. I had already provided the order code, and I expected to simply receive my order and leave. Instead, several employees asked for the same information and seemed unable to locate or process my order. When I finally received the Happy Meal, the food was cold. I then parked and went inside the restaurant to speak with the manager. I explained what had happened and asked for her name she said her name is Mercellia.While I was explaining the situation, she responded that there were two drive-thru lines. I explained that my complaint was not about the number of lines; it was about the staff repeatedly asking for my order code, disappearing, and not properly handling a mobile pickup order, which resulted in me receiving cold food. The manager then walked away while I was still speaking. Another employee came over and took over the conversation. He and the manager spoke to each other in Spanish while I was trying to explain my complaint, which made me feel dismissed rather than listened to and she wasn't wearing a name badge and told her this is not professional way to deal with customers she replied yes im not professional. I am requesting that McDonald’s review what happened, including how the mobile order was handled and how my complaint was addressed by the for the management team. By the way this not the first time poor customer service and unprofessional manager unfortunately.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location in Falls Church, VA?

This McDonald's is open 24 hours every day of the week.

Does this McDonald's offer delivery services?

Yes, delivery is available daily from 4:00 AM to 3:00 AM through their online ordering system.

Brand Certified Facts from McDonald's

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Certified October 11, 2026Yext Knowledge Graph
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