Helena’s Mexican Restaurant in Falls Church is a family-owned restaurant serving Mexican-inspired cuisine, tacos, fresh dishes, and handcrafted margaritas. As the second location of our popular Alexandria restaurant, we’re excited to bring our food, drinks, and welcoming atmosphere to the Falls Church community.
Perfect for lunch, dinner, and group dining, Helena’s offers a vibrant space to enjoy great food and cocktails. Come experience one of the best Mexican restaurants in Falls Church.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.