We had a great experience at Guapo’s, and a huge part of that was our server, Ceti. He was incredibly kind, attentive, and made sure we were well taken care of throughout our meal. His service really stood out and made the experience even better. We truly appreciate how welcoming and helpful he was. Definitely a great server and a great experience overall!
SS
Saul Salmeron
Aug 10, 2026
Good food, great Micheladas. Service is not bad but it's sporatic; place is busy all the time and the staff always looks overwhelmded. So if you want more than just a burrito and a michelada you're screwed because no one creates any kind of experience, positive experience. The servers look like they have just been in a fire fight. Raza, the war is over--chill. The music is SUPER LOUD. This is mostly a review of the bar, want to clarify. Poor overall experience. You're always busy so staff accordingly.
I placed an order online and went in to pick it up. I was unhappy with the order, as what it stated online was not how it was presented to me. Manager Lester was there when I came back in to speak to someone and he apologized and had my order corrected. He was so genuine and nice, & listened to my complaint (online the meal states it's made one way, in person it was not) and had everything fixed timely. I was impressed & because of him I'll definitely be back to this Fairfax location!
EH
Eric Hughes
Jul 28, 2026
I have been coming to Guapo's in Fair Lakes for years and never took the time to give them the review they deserve. This restaurant is hands down my favorite place for Tex-Mex. The food is consistently fresh, excellent tasting and the service is top notch. The seating is plentiful and the vibe is great. I especially love when the weather is nice, they open the enormous doors on the side wall to let it in. 5 Stars!
JV
jakelin villatoro
Jul 18, 2026
I wish I could give this place 0 stars.
When we first arrived, everything started off great. We were seated right away, our drinks and chips were brought out promptly, and we were excited to try the restaurant. Unfortunately, that’s where the good experience ended.
We sat there waiting, and no one came to take our order. The restaurant wasn’t even busy, we had arrived before the dinner rush. After waiting for quite a while, I politely asked a young employee if he could let our server know we were ready to order. He said he would, but no one ever came.
After waiting another 10 minutes or so, I noticed several servers standing around, and I know they saw us just sitting there waiting. Meanwhile, tables that had been seated after us were already being helped. At that point, I had to get up and find someone myself to let them know we had been waiting the entire time without anyone taking our order. Only then did our server finally come over and become attentive.
It was incredibly disappointing. The restaurant itself is absolutely beautiful, and we were genuinely impressed when we walked in. Sadly, that excitement disappeared because we had to chase someone down just to place our order. A restaurant can have amazing décor, but if the service is this inattentive, it really ruins the experience. I hope management addresses this so other guests don’t have the same experience.