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Brand Certified

Chipotle Mexican Grill

3.5
(625 reviews)

Business Details

13042 Fair Lakes Shopping Ctr, Fairfax, VA
22033, United States
(703) 222-1117
https://locations.chipotle.com/va/fairfax/13042-fair-lakes-shopping-ctr

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
13042 Fair Lakes Shopping Ctr, Fairfax, VA
22033, United States

Hours

Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 11:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 11:00 PM

Reviews

3.5
625 reviews
5 stars
241
4 stars
133
3 stars
74
2 stars
31
1 star
146
  • EK
    Ethan Kim
    May 9, 2026
    1.0
    got my order wrong and wont pickup calls
  • JH
    Jacob H
    May 2, 2026
    1.0
    I’ve been to this location two times and both times I felt like I was shorted. On my most recent visit, my bowl was noticeably smaller compared to another order made at the same time right next to mine. I didn’t say anything in the moment, but it’s frustrating to feel like you’re not getting the same value.
  • GU
    Gladys Urquia
    Apr 16, 2026
    1.0
    Honestly, the food is made right but the biggest problem I have is that they do not ask the customer if they need the receipt or not they don’t even throw it in the bag. They just throw it away. It is very important that each customer gets a receipt because people do have a membership online And do collect the rewards points It is very frustrating when employees do not care about asking the customer if they need the receipt or not now you got the customer miles away where the receipt is every time I come I always have to ask for my receipt even when they crumble it up And that is what they do instead of asking you if you need to receipt or not, they assume you don’t want it. They just automatically crumbled it up and put it in the trash.
  • CW
    Colors of the Wind
    Mar 13, 2026
    1.0
    I had a very disappointing experience at this Chipotle location today. I ordered two bowls, a few sides, and drinks. At the beginning of the line, I asked for extra rice on both bowls. On the first bowl, the employee only gave a very small amount of extra rice, and on the second bowl she didn’t add any extra rice at all. Instead, she pushed the bowl down the line with noticeable attitude rather than acknowledging the request. As I continued down the line, some employees were polite, but others were very rude and not communicative. When I got to the register, there was a girl and a guy working there. The girl asked if I needed chips or drinks and I said “no thank you.” The guy then interrupted and asked the same question again even though I had already answered. I repeated “no thank you.” He then told me the total, which seemed higher than usual, so I politely asked if any promotion or deal had been applied. Instead of responding, he just stared at me and repeatedly said the price again without answering my question. Because there was a long line behind me, I decided not to argue and just paid. After leaving the line, one of the bowls was leaking through the bottom from the meat. I went back inside to politely ask for an extra bowl. Patiently waiting , the same employee from the register looked at him and said “what do you want?” in a very rude tone. On top of the service issues, the overall cleanliness of the restaurant was also concerning. The tables in the dining area were not clean and looked like they had not been wiped down. The food line area where the food was being served also looked messy and dirty. I understand that food service can be stressful, but the level of attitude from some staff members and the lack of cleanliness made the experience very unpleasant. I hope management can address both the customer service and cleanliness at this location so future customers have a better experience. I would appreciate someone from management looking into this situation and following up, as this experience was very disappointing compared to what I normally expect from Chipotle.
  • JM
    Janelle Martinez
    Mar 3, 2026
    1.0
    where they have the corn, pico, guac, etc is very messy i got a kids meal and half a scoop of sour cream was on my rice and they gave me 4 pieces of chicken on my quesadillas like what

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Fair Lakes Center serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at Fair Lakes Center?

Chipotle is open daily from 10:00 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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