When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Dumfries Jefferson Davis Hwy. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
I’m not even going to joke, you will stand there for 10 minutes and they will stare at you like you are stupid or like you came from a different planet. As for door dash experience, it said my order was ready for 20 minutes on the screen, Meanwhile they tell me they haven’t even started on their nuggets but the fries were done? And personally eating here, the fries are either super old, or they will completely forget the sauce EVERY SINGLE TIME!! And as I’m typing this, one of the female employees keeps complaining how they want to go home and won’t do anymore work until it’s time for her to get off. Not exactly stuff a person waiting well over 15 minutes wants to over hear/ see. And for some reason it’s literally only this Wingstop that does this. As you can see in the photo I’m picking up the order for Jeremiah, yet I’m still here waiting 20 minutes later.
AR
Alex Russell
Sep 17, 2026
5.0
I ordered from this location for the first time yesterday and everything was great.
EG
Enmanuel Gomez
Sep 10, 2026
1.0
⭐ 1 STAR
This was one of the worst customer service experiences I’ve had at Wingstop.
I arrived at 11:50 PM, even though this location is advertised as being open until 1:00 AM. When we tried to place our order, the cashier was extremely rude and told us, “I’m leaving. I’m the only cashier. If you want to eat, order online.” This was completely unacceptable, especially since we arrived more than an hour before the posted closing time.
The phone was also ringing repeatedly and nobody was answering it. There was no manager available to properly address the situation or assist customers.
What made the situation even more unprofessional was what happened with the manager. The manager only arrived in her car to put up her sign and then left. She parked directly in front of the store, even though there were parking spaces available on the side, and her car was blocking the entrance. She then left without staying to help the employees or address the customers.
I also want to make one thing very clear: the other two employees were actually very kind and were trying their best to help us. They had difficulty communicating in English, but they were polite, respectful, and genuinely tried their best to assist us. My complaint is NOT about them.
What I find especially unprofessional is that the manager and the cashier left these two employees without proper help or support, leaving them to deal with customers on their own while the restaurant was still supposed to be open.
There needs to be proper management and staffing until the restaurant actually closes. Customers should NOT arrive at 11:50 PM, more than an hour before closing, and be refused service because employees are leaving early.
I strongly encourage Wingstop Corporate to investigate this location, including the staffing, management coverage, customer service, unanswered phone calls, the manager leaving employees without support, and why customers are being refused service before the advertised closing time.
This was extremely unprofessional and disappointing. I hope Corporate takes this complaint seriously and addresses the situation so both customers and employees are treated properly.
RR
RosyALong
Sep 6, 2026
1.0
hot guy with the braces and goatee messed up my order 🙁 i asked for boneless and got bone in and their bone in wings are truly an offense to the tongue.
QJ
Quez J
Sep 6, 2026
1.0
I’m not sure if it’s the staff here or the wingstop app but when my app tells me my food is ready and I go in it’s never ready. Tonight there was barely any people here and I go in because the app says that my order is ready and I go in to find that they haven’t even dropped my tenders in the fryer yet smh. This has happened twice now, if it improves I’ll change my review but for now this is ridiculous.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Dumfries Jefferson Davis Hwy offer?
Wingstop Dumfries Jefferson Davis Hwy offers classic and boneless wings, as well as tenders, with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Dumfries for pickup and delivery?
Wingstop Dumfries is open for pickup and delivery daily from 10:30 AM to 1:00 AM.
Does Wingstop Dumfries have drive-through service?
No, Wingstop Dumfries does not offer drive-through service; it is closed every day for this option.
What payment options are accepted at Wingstop Dumfries?
Wingstop Dumfries accepts American Express, Discover, Mastercard, and Visa for payment.
How can I order Wingstop Dumfries wings online?
You can order online for carryout or delivery via their website at https://www.wingstop.com/location/wingstop-1703-dumfries-va-22026/menu or through the Wingstop app available on both Apple App Store and Google Play Store.
What takeout and delivery services does Wingstop Dumfries offer?
Wingstop Dumfries offers in-store pickup, delivery, same day delivery, and no-contact delivery options.
What nearby places can I visit after Wingstop Dumfries?
After enjoying your meal at Wingstop Dumfries, you can visit nearby places such as IBEX Business Center for printing services, Mosaic for beauty and salon services, or Little Caesars Pizza if you're craving more food options.
Are there any automotive shops near Wingstop Dumfries?
Yes, you can find Advance Auto Parts nearby, which supplies automotive parts and accessories for your vehicle needs.
Where can I find pharmacy and medical services near Wingstop Dumfries?
Nearby pharmacy and medical services include CVS Pharmacy and MinuteClinic at CVS, which offer walk-in clinic services as well as retail pharmacy options.
What entertainment options are close to Wingstop Dumfries?
For entertainment, nearby Redbox kiosks offer video and video game rentals, and Great Wall serves as a nearby Chinese restaurant option if you wish to explore more dining experiences.
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