Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Colonial Heights Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
My father died last October and when it came time to have the funeral reception I ordered Chick-Fil-A (Southpark). It was a large order for us and we needed it delivered. I went to the Mall Chick-Fil-A because frankly I thought I'd get better service. They were smaller and always less busy than the store in front of Walmart. The day of the funeral and reception they delivered it between 30-40 minutes late. I was miffed based on what we paid, but they tried to make a good gesture by giving us a coupon for a free small catering tray to use in the future. Today I go to redeem it and I get the coldest reception, the two employees I spoke to acted like they didn't care, with one going to speak to the manager on duty to see if they could honor it but came back to say they needed a 24 hr notice. (They never said this when they gave me the coupon, nor is it anywhere on the coupon.) Nobody in line mind you at 11:35 am this morning. The employee handed me the coupon back and said plainly "We can't do it without a 24 hr notice." No "I'm sorry" or anything. I looked at the employees standing there at the registers and they all just stared at me. I took the coupon and left. On a whim, I went to the other Chick-Fil-A in front of Walmart. They're always crazy busy. I spoke to the manager, told them what I was trying to do -get a tray for my family, pick up anytime today would be fine, I'm serving it tomorrow- and they said "We can do that." The two managers I ended up speaking to were the Drive thru Director and Daryl. They were both kind and most importantly, they showed they cared. Lesson learned! That Chick-Fil-A is crazy busy for a reason -great customer service on top of a great product. I feel like the leadership and employees of Chick-Fil-A (Southpark) need to learn from them. Next time, I'll go to the busier store. Somehow even being crazy busy, they still show they care.
LM
Laura T. Miller
Feb 2, 2026
1.0
This place is a joke. They serve all doordash orders first. So unless you're doordashing don't bother coming in here. The manager sucks. They don't give a crap about their employees or the people that order food from here. Go to Cane's you'll get better service and better food
Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.
Does Chick-fil-A offer curbside pickup?
Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.
Can I order Chick-fil-A delivery near me?
Chick-fil-A offers delivery through the Chick-fil-A App and select delivery partners like DoorDash, Uber Eats, and Grubhub. Availability may vary by location.
How do I place a Chick-fil-A catering order?
You can place catering orders online at cfa.com/catering or through the Chick-fil-A App. Options include party trays, boxed meals, and beverages—perfect for meetings or events.
What’s on the Chick-fil-A breakfast menu?
Popular Chick-fil-A breakfast items include the Chicken Biscuit, Hash Brown Scramble Bowl, Chick-n-Minis™, and coffee. Breakfast is typically served until 10:30 AM.
Does Chick-fil-A have vegetarian or gluten-free options?
Yes. Chick-fil-A offers several options including the Market Salad, Waffle Fries®, and fruit cups. Gluten-free buns are also available upon request.
How can I find a Chick-fil-A near me?
Search “Chick-fil-A near me” on Google or use the Chick-fil-A App or website to find your closest location, check hours, and explore the menu.
Can I customize my Chick-fil-A order?
Absolutely. Use the Chick-fil-A App or website to customize sandwiches, salads, and meals to your preferences, including sauces, toppings, and sides.
Does Chick-fil-A have family meals or group options?
Yes. Chick-fil-A offers family-style meals and catering trays that are perfect for sharing at gatherings, parties, or work lunches.
Is the Chick-fil-A app worth downloading?
Yes! The Chick-fil-A App lets you order ahead, earn rewards, track past orders, and get exclusive offers. It’s the easiest way to enjoy Chick-fil-A fast and fresh.
What are the operating hours of Chick-fil-A in Colonial Heights?
Chick-fil-A is open Monday through Saturday from 10:00 AM to 8:00 PM and closed on Sundays.
Does Chick-fil-A accept reservations?
No, Chick-fil-A does not accept reservations.
Can I order delivery or pickup at this Chick-fil-A location?
Yes, Chick-fil-A offers in-store pickup, curbside pickup, and delivery services from 10:00 AM to 8:00 PM Monday through Saturday.
Is drive-through service available at this Chick-fil-A?
No, the drive-through service is not available at this Chick-fil-A location.
What are some popular menu items at this Chick-fil-A?
Popular items include the Chick-fil-A Chicken Sandwich, gluten-free Grilled Nuggets, Waffle Fries, salads, and breakfast options like Chick-n-Minis® and cold-brewed Iced Coffee.
Does Chick-fil-A offer catering services?
Yes, Chick-fil-A offers catering with options like party trays and boxed meals, perfect for meetings or events.
What payment methods are accepted at this Chick-fil-A?
Chick-fil-A accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there any nearby restaurants where I could also dine or grab a quick bite?
Nearby restaurants include Knockout Burgers Inc., Great Steak, Nori Japan, Stir Fry 88, Dairy Queen, and Auntie Anne's Pretzels in the Southpark Mall area, providing a variety of dining options before or after your visit.
Which nearby stores can I visit for shopping or accessories around Chick-fil-A?
You can visit nearby stores like Sunglass Hut, Harris Jewelry, The Children's Place, Yankee Candle, Lids, Finish Line, Kay Jewelers, and American Eagle for fashion, jewelry, gifts, and more.
What nearby places can be convenient for families or those with children visiting Chick-fil-A?
Nearby family-friendly places include Shaping Up Our Future Child Development Academy and Southpark Mall, where families can shop and enjoy various activities.
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